PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Corporate Counsel - Safety & Moderation
San Mateo, CA
Sony PlayStation is seeking an experienced and hardworking Corporate Counsel to support the Global Consumer Experience (CX) team.
Global Consumer Experience (CX) provides global services, including customer care, digital commerce support, and online platform moderation. Their focus is to build and retain brand loyalty by representing the exciting and unique entertainment ecosystem available on PlayStation.
This person must have excellent judgment in balancing legal risks with business strategy and a proven track record to act as an effective counsel. The best candidates will have broad legal knowledge of the international laws and regulations impacting a major online social platform and possess subject matter expertise to provide nuanced and informed legal advice. This is an excellent opportunity to advise a goal-driven team and to work on cutting edge issues in an exciting, fast-paced environment.
- Counsel PlayStation’s Vice President of Global CX on consumer services practices, product development, deployment of innovative tech enhancements, and research initiatives to address safety and other platform risks.
- Vet new products and tools for legal and compliance risks related to online safety during product development or pre-acquisition phase and drive risk mitigation efforts.
- Advise on legal, regulatory requirements, and developments affecting online safety efforts relating to enforcement of PlayStation Network’s Terms of Service and Community Code of Conduct.
- Notify the teams that respond to legal demands to disclose user data and for content removal, including requests from governmental entities and private parties.
- Provide advice on legal issues and consumer-facing communications related to consumer experience, grief reports, account maintenance, closures or suspensions, and product returns or refunds.
- Collaborate with team members in other regions regarding alignment of policies and operationalizing legal requirements.
- Provide comments on legislative proposals from governments that impact PlayStation’s content moderation policies and obligations to produce user data to law enforcement and government entities.
- Build user-facing communications regarding guidelines, self-help and user-based reporting remedies, and protocols for the issue of terms of service violations and removal of illegal content.
- At least 5 years’ relevant experience, working as counsel in a technology company that has an online platform.
- JD or LLM degree and active membership in good standing in at least one US state bar. California State Bar membership is preferred or must acquire a Registered In-House Counsel status in California.
- Experience counseling business teams and working closely with designers, engineers, and product management.
- Legal expertise in several of the following areas: privacy, data security, content moderation, consumer protection or other regulatory frameworks.
- Familiar with internet-based communications technology, user generated content, and cloud services and the related legal issues.
- Comfortable operating thoughtfully, at times, quickly, and working on cutting-edge legal and policy matters where there is ambiguity and a lack of legal precedent.
- Enthusiasm and passion for technology, law, and business. Experience in the video game industry a strong plus.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
PRIVACY NOTICE TO SIE LLC’S JOB APPLICANTS
This Privacy Notice explains what personal information we at Sony Interactive Entertainment LLC collect from you, and why we collect it and use it. This Notice covers our practices regarding the personal information of all applicants to our job positions. Please review it carefully.
Categories of personal information we collect from you
We collect personal information about you throughout the recruiting process, in particular the following categories. Generally, we obtain this information through our Recruiting Team:
A. Identification and contact information
- Direct identifiers such as your first and last name.
- Indirect identifiers such as a government ID, your Social Security, work permit or passport #.
- Contact information such as your email address, mailing address, telephone number.
B. Other information about you or that can be associated with you such as:
- Sensitive/Protected Data. During the recruitment process, you may (voluntarily) provide us with your ethnicity, gender, military service information, or physical or mental health information, as well as your national origin and citizenship.
- Professional or job position-related information, including your past professional experience, references; background verification; talent management and assessment; information regarding any conflicts of interests; and the terms and conditions of your job offer.
- Non-public education information, including information about your education records, such as grades and transcripts.