PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Solutions Engineer

San Mateo, CA

Sony Interactive Entertainment seeks a Solutions Engineer to support the Legal department in its system and process development efforts. This is a truly great opportunity to bring creative thinking and solutioning to those who work on cutting-edge issues in an exciting, fast-paced environment.  

Responsibilities:

  • Provide system development, support, and analysis - primarily focused on, but not limited to, SIE’s Contract Management System (CMS).
  • Optimize business processes by analyzing the contract life cycle and gathering internal requirements from stakeholders company-wide.
  • Design new system features using out-of-the box CMS functionality. Implement solution design by building system rules and configuration components.
  • Support existing system functionality and further develop current infrastructure. Review and update existing system configuration and associated data; ensure configurable components are easily maintainable.
  • Manage system change initiatives: track deliverables, compile project plans, and update internal stakeholders.
  • Test new code, configuration, and functionality prior to implementation. Lead regression and user acceptance testing.
  • Assist with system integration initiatives.
  • Help lead data migration efforts - work with relevant stakeholders to prepare data and confirm a successful transfer.
  • Build, maintain, and schedule reports. Identify commonly used reporting requirements and establish methods which allow users to easily obtain required data. If necessary, modify the existing configuration to accomplish reporting goals.
  • Solicit and manage system enhancement requests and feedback. Prioritize and escalate such requests, based on need.
  • Troubleshoot, address, report, and track system issues and feedback.
  • Develop training materials (through both MS PowerPoint and an online tool), system documentation, and user manuals.
  • Educate non-technical users on system functionality and associated processes and procedures. Conduct large-scale user training sessions.
  • Implement communication plans which support existing, new, or upcoming functionality.
  • Ensure system security by managing access levels, roles, user permissions, and password maintenance.
  • Perform advanced edits on data as needed.
  • Manage system related content on the Legal department intranet pages.
  • Act as a subject matter expert on Legal department processes and procedures and assist users accordingly.

Qualifications:

  • Bachelor’s degree or equivalent work experience.
  • At least 4 years of system configuration/implementation experience.
  • At least 3 years of experience managing a Contract Management System is strongly preferred.
  • Must be able to effectively articulate difficult ideas and concepts. Strong verbal skills are necessary to clearly and concisely communicate system functionality to users.  Strong written skills are necessary to aid in developing training manuals, presentation materials, and system documentation.
  • Strong organizational, analytical, and multi-tasking skills are required.
  • Must be able to work independently as well as in a team environment.
  • Must be extremely detail oriented and possess problem-solving skills.

Desired Qualifications:

  • Experience with Conga Contracts Contract Management software is strongly preferred.
  • Advanced knowledge of Microsoft Excel, Word, and PowerPoint is strongly preferred.
  • Advanced knowledge of contracts and associated processes is strongly preferred.
  • Experience with Adobe Captivate is a plus.
  • Project management experience is a plus.
  • Interest in the gaming industry is a plus.

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, gender identity, marital status, genetic information or membership in any other legally protected category. 

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Sony Interactive Entertainment PlayStation are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.