PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Manager, Software QA Engineering

Waterloo, Ontario, Canada

Job Summary: The Manager, Software QA Engineering will join our Client team and will be in charge of end-to-end QA of applications for PlayStation consoles. You will be responsible for leading quality engineering of customer-facing applications in a fast-paced dynamic environment. Examples of your responsibilities and impact would include:

  • Understanding how all elements of the system software ecosystem work together, developing QA approaches that fit the overall strategy, helping to define QA processes, and coordinating complex QA activities on a variety of projects.
  • Building checklists and DODs (definition of done) for software testing, performance and deployment.
  • You will work with a team of test engineers to ensure the highest quality product delivery, and define measurable metrics to gauge progress against objective QA goals.
  • You will partner with business and development teams to understand product vision and requirements.
  • You will lead and respond to Software Quality Assurance issues with concerned groups such as development, product management and customer support.
  • You will set and drive expectations around quality for major releases, grounded in solid customer impact and product understanding. You will act as a strong advocate for quality in the product development process for software engineering.
  • You will develop test strategies, creating appropriate test harnesses, lead and run a technical team of onsite test engineers.
  • Owning the development and execution of test plans, and monitoring and reporting on test execution.
  • Providing timely and accurate QA status and progress during all project testing phases, including summarizing QA results at project conclusion.
  • Anticipating product release problems and taking corrective action, and resolving and achieving commitments.
  • Implementing improvements to process and recommending alternative testing.
  • Supporting test automation processes, and adopting the right test automation platform.
  • Directly supervising Quality Assurance Engineers and Testers including the preparation and delivery of staff performance evaluations and career development activities.
  • Selecting and utilizing tools and methodologies to ensure that software tests identify defects and align with quality standards.
  • Reviewing documentation before it is sent out to External Customers.


  • Software QA Automation experience, especially UI and end-to-end automation
  • Experience writing and using Python, JavaScript, or Java to automate tests
  • Deep understanding and experience in CI/CD
  • Advanced understanding and experience with OPS such as Selenium or Appium
  • Experience managing on and offshore teams
  • Have led multiple product releases
  • Self-motivated, independent, and enthusiastic
  • 3+ years successful software QA management experience
  • Bachelor’s degree in Computer Science or related discipline
  • Working knowledge of QA in Agile methodologies
  • Able to multitask in a dynamic, fast-paced environment
  • Strong commitment to quality and ability to work closely and communicate effectively with developers and project managers across multiple teams
  • Ability to lead testing activities and recommend process improvement opportunities for multiple concurrent projects
  • Good interpersonal skills and able to work with various cross functional teams to deliver high quality products
  • Highly effective communicator and problem solver
  • Willingness to learn and implement new processes
  • Excellent written and verbal communication skills
  • Strong talent development and leadership skills

Preferred Qualifications:

  • Experience working with console or set-top box devices

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, gender identity, marital status, genetic information or membership in any other legally protected category. 

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.


Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Sony Interactive Entertainment PlayStation are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.