PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment (SIE), a wholly-owned subsidiary of Sony Corporation.
Sr. Release Manager (Contract)
SIE is developing a new suite of complementary applications (PlayStation’s Content Pipeline) to support our content partners as they conceptualize, plan, develop, test and launch games and related products on the PlayStation network platform.
SIE seeks a highly qualified candidate for the position of Senior Release Manager to support this work. This role will be responsible for driving application and service releases and related customer migrations from inception through deployment. They will be expected to partner with the security, systems, network engineering, database services, software development, change management and production organizations to lead, manage, and drive forward Content Pipeline releases. This will involve working with globally distributed teams in the US, UK and Asia to optimize and harmonize their use of collaboration and agile tools and evangelize our move toward “release when ready” practices.
The responsibilities listed are not all inclusive and additional duties may be assigned.
Work with Development, DevOps, Database, QA, Operations and PMO teams to set release schedules and environments in a dynamic fast-paced environment
Coordinate and plan complex service launches which involve migrating large numbers of users to new applications and services
Manage environment availability and release cadence
Work closely with Developers and Operations engineers to define and automate release and deployment processes
Assist tools development teams to prototype build and release automation tools
Identify and propagate best practices and processes for source control, continuous integration, automated testing, build automation, deployment, and release management
Contribute to establishing methods and metrics for tracking performance and making decisions
Monitor release KPIs and provide post-release reporting. Monitor actions for continuous improvement
Perform a key leadership role in the technology transformation and change leadership for the existing services and innovation of new capabilities to support business growth
Manage change control processes for changes to code and development environments
Ensure on-time and efficient delivery of high-quality releases
Proactively mitigate risks and remove obstacles
Communicate plans and status, and escalate issues as required
Strong familiarity with configuration management, continuous integration and continuous delivery systems
Previous experience managing software releases for a large, complex, always-on set of apps and services is strongly preferred
Strong proficiency with collaboration and agile tools (JIRA, Confluence, qTest, etc.)
BS or Master’s Degree in Engineering, Computer Science or equivalent experience. MS in CS or IS preferred with emphasis in technical program management
5+ years’ experience required project/program managing or leading the delivery of Software Releases and Deployments
Experience with Continuous Integration and continuous delivery pipelines
Experience with working with rapid, overlapping release cycles
Experience in defining process and procedures to manage the release cycle
History of driving a culture of automation in teams
Ability to be flexible and adapt to any given situation
Motivated, organized self-starter with the ability to solve routine or complicated problems effectively
Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team
Excellent organizational, communication (written & verbal) and interpersonal skills, with the ability to work with all levels of internal and external stakeholders
Must excel in conflict resolution, negotiation, and people management across Western cultures
Must exhibit meticulous attention to detail, and have the ability to make good, timely decisions
Ability to work under pressure and in high stress situations with a calm demeanor
Knowledge of SAFe or similar “scaled agile” methodologies
Experience with micro-service architectures and deployments
Experience deploying microservices to AWS
Familiarity with digital media software and networking technologies, especially those related to Sony’s products, services, and devices is a plus
Prefer candidates with project / program management training or experience
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, gender identity, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.