Solaris is Europe’s leading embedded finance platform empowering the future of financial services. As a tech company, we enable businesses to easily provide trusted and innovative financial experiences to their customers. Through smart APIs, our partners can embed financial services quickly and compliantly into their own product offerings.
We love what we do and we love our team. We are 700+ people from over 70 nationalities - a unique blend of techies, fintech enthusiasts, bankers and entrepreneurs from various industries. Our routines are built around genuinely valuing and exchanging different perspectives as well as actively sharing knowledge as we drive our business as a team. We believe and invest in personal growth.
As an Engineering Manager you'll sit at the intersection of organisational and functional leadership by heading two teams with full management responsibilities. We understand the candidate market, and we as a company are in support of a well-balanced work life.
Your Role
- You will be leading 24x7 teams responsible for managing Site Reliability, Incident and Problem Management.
- You will improve existing and create new frameworks that ensure the best possible resilience and availability of services according to industry best practices.
- You will conduct regular 1-on-1s with all direct reports and help them grow.
- You will be the central point of contact for Partner, Vendor and Internal incident escalations.
- You will ensure as part of owning the Problem Management process that the underlying root causes and Known Errors are documented according to defined standards and systemic preventative actions are tracked to resolution across all Solaris SE teams.
- You will create overall standards for monitoring and alerting in collaboration with the Cloud & Platform Engineering Team and continuously expand CI/CD capabilities.
We'd love to see
- Engineering management prior experience
- Experience with Incident and Problem Management ITSM processes
- Experience with Site Reliability concepts, building fault-tolerant systems, coding automation and systems design
- Good understanding of modern information technology and AWS Cloud concepts
- Excellent troubleshooting & problem analyzing skills with customer-oriented mindset
- Familiarity with Banking concepts represents a plus
- Fluent in English, verbally and in writing. German language fluency would be a plus.
What We Offer
- We are a Remote-First company: our office is in Berlin, but you can work from anywhere in Germany.
- Learning and development budget.
- Transparent framework to support your career goals.
- Competitive salary.
While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but don't necessarily meet every single item in the job description, please contact us anyway. We'd love to talk with you and find out if you might be a good fit for us.
At Solaris, we are committed to nurturing an inclusive environment, where all Solarians feel valued, respected and supported. We are dedicated to building a diverse workforce that reflects the diversity of our communities. We are committed to equal employment opportunity regardless of color, ethnicity, religion, sex, origin, disability, marital status, citizenship, or gender identity. We are proud to be an equal opportunity workplace.
Information on data processing:
DE: https://www.Solarisbank.com/gdpr_notice_de
EN: https://www.Solarisbank.com/gdpr_notice_en
To all recruitment agencies: Solaris does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Solaris’s employees or any other venture in our ecosystem. Solaris is not responsible for any fees related to unsolicited resumes.
