Position summary:
As a Senior Product Manager you will deliver successful products in our rapidly changing ecosystem consisting of ad tech, audience management and/or performance marketing within the travel space. The Senior Product Manager will know what it means to own a product and desire to be in a position of personal responsibility for your product’s growth and ongoing success. You will build and ship data-driven products, owning the process from ideation to rollout, and post roll out management. You'll build relations with technical and non-technical internal customers; some of which would be Engineering leaders to approve specifications or Data Scientists to get their innovations into your product.
You are a natural problem solver, have a “no excuses” mentality and generally maintain a positive outlook when difficulties arise. You have excellent time management skills, and possess the ability to focus intently on a given product or feature and work relentlessly to design the “right” product.
You are analytical, comfortable with technology and have a strong business acumen. You have strong experience with managing digital campaigns across digital, search and social channels & working with large data sets.
What you will do:
- Own the product roadmap and success for Sojern’s campaign automation and optimization tools.
- Responsible for end-to-end product lifecycle management responsibilities: ideation, stakeholder management, stakeholder feedback, data science test prioritization, product development, rollout/go-to-market strategy, managing a backlog and ongoing, continuous innovation for your product(s)
- Collaborate closely with other PMs, business leaders, and engineering.
- Gather requirements from product marketing managers, PMs, data scientists, sciopts analysts, campaign analysts and leadership.
- Prioritize backlogs, manage sprints, and deliver product features in an agile environment
- Present product roadmap reviews to the company on a regular basis
- Manage product documentation and keep relevant resources up to date
- Participate in training sessions for core users of the automation and optimization tools
- Ensure product success through continuous performance tracking/monitoring and continuous process improvement
- Provide thought leadership toward innovation and staying ahead of industry trends
What you bring to the table:
- 8+ years of relevant experience, with at least 3+ years as a Product Manager
- Experienced in SQL to aid in analysis and comfortably navigate large data sets
- Samples of product requirements that you can share, or the ability to otherwise demonstrate personal excellence in this area
- Strong knowledge of programmatic advertising and a clear understanding of campaign setups, budget management, best practices.
- Detailed understanding of display, social, search and metasearch advertising changes.
- A strong technical acumen (explicit engineering background not required)
- A bachelor’s degree from an accredited college or university or similar experience. Strong preference given for computer science (CS) or business undergraduate degrees (BS, BBA). An MBA/MS is also highly desirable
You will get Bonus Points for:
- Travel sector experience
- Experience working with online audiences and targeting tools
- Direct experience with DSPs like DV360, Xandr, Meta, Google Ads etc
- Previous engineering experience or demonstrable computer science background
- Experience working with data and applied scientists and analyzing test result outputs.
- Previous work in strategy or management consulting
Behavioural Assets and additional notes:
- Data-driven and results-oriented.
- Able to ruthlessly prioritize your backlogs in the midst of rapid evolutionary change
- Experienced in agile development methodologies
- Exceptionally good at authentically understanding the needs of our customers, and representing those needs in the form of concrete product requirements
- Self-motivated; exhibiting strong self-management and a sense of urgency
- Able to manage multiple projects and collaborate effectively with other people and departments in a fast-paced, dynamic environment
- An exceptionally strong writer and presenter
- Able to get things done amid tight time constraints
- Willing to travel occasionally (international and domestic)
What we have for you:
We take a whole-person approach to create a Sojernista Experience that allows our people to thrive, not just as employees, but as humans. As an employee of Sojern, you would benefit from this in the following ways:
- Rewards & Recognition: Competitive compensation packages, stock options offered to every employee, Bonusly program to reward and recognize team wins and performance, plus employees can take up to 40 hours of paid time per year to volunteer and give back to the community
- Flexibility: Flexi-Friday benefit, hybrid or remote work options for most roles, time-zone friendly work hours with async collaboration
- Connection: Team offsites planned annually, six employee resources groups, regular virtual and in office team building events, monthly company All Hands & leadership Q&As
- Wellbeing: PTO allowance to recharge, comprehensive healthcare options, paid parental leave (16 weeks for birthing parents; 12 weeks for non-birthing parents), retirement contributions and investment options (for applicable locations), travel benefits (hotel stay benefit & IATA membership), plus mental health, wellness & financial health resources
- Growth: Learning & development stipend, mentorship program, career development programs, leadership training
- Productivity: Home office tech set up (laptop, monitor, keyboard, mouse), monthly internet and phone allowance, modern tools to communicate and collaborate (Slack, Google Suite)
Our Sojernista First workplace philosophy is designed to take a flexible approach, recognizing that the needs of our employees may differ depending on their role, team, or location. What does not differ is our focus on building genuine connections, increasing global collaboration, and providing programs, tools and resources centered around the needs and wellbeing of our employees, regardless if you are working in an office, hybrid, or fully remote.
About Sojern:
At Sojern, we believe in the power of travel as a way to bring the world together. It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently, and increase long-term growth, customer loyalty and profitability.
Our customers include hotels, attractions and tourism boards, and they use the power of machine learning, data science and real-time traveler data in Sojern’s products to build direct relationships with travelers across social, mobile and the web. Now, more than ever, our thousands of customers rely on Sojern to drive visits, bookings, and ticket sales by engaging with travelers as they plan their travel.
As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting. Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer. Check out our Glassdoor reviews!
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Disclosure - Pre-Employment Requirements:
All candidates offered employment by Sojern may be subject to pre-employment requirements, including but not limited to a background check. Sojern is compliant with all federal and local laws with consideration to pre-employment requirements.
Our Commitment to Diversity Equity and Inclusion:
At Sojern, we work to create a brave space that seeks out, embraces, and promotes diverse thoughts, beliefs, and experiences of Sojernistas globally.
We are building a workforce that represents the customer base we are serving and the world we live in. A diversified workforce is an innovative workforce. Just as there is no one typical traveler, there is no one typical employee. We foster diversity and inclusion across the company, actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products, policies, and programs are relevant for our employees and clients alike.
Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all. Sojern’s S-Groups (employee resource groups) are a core aspect of our culture, fostering belonging and connection, inspiring learning, and creating opportunities for all Sojernistas across the globe.
- SoEmpowered: Supporting, developing, and empowering those who identify as women at Sojern
- SoProud: Celebrating Sojern’s LGBTQIA+ community while creating an inclusive and safe space for community members
- SoWell: Advocating for balance in life and overall wellbeing and providing space and resources for Sojernistas with different needs
- SoConnected: Creating space, connection and resources for Sojern’s young and rising professionals
- Parents & Caregivers: Helping families thrive with our community of parents and caregivers
- Sojern Gives Back: Supporting underrepresented communities and social causes, striving to make a global and local impact
We also have employee-run Slack channels for those with specific interests, for example plant lovers, pets and more.
At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status.
Sojern is committed to providing reasonable accommodation for individuals with disabilities. Please inform your TA Partner if you are requesting a reasonable accommodation.
