SoFi Stadium is located at Hollywood Park and will be a year-round sports and entertainment destination located just four miles from Los Angeles International Airport. The project covers 298 acres of office, retail, and residential space with the centerpiece of the district being a 70,000-seat stadium that will be the home of NFL games for both the Los Angeles Rams and Los Angeles Chargers. SoFi Stadium and Hollywood Park will also play host to the 2022 Super Bowl, the 2023 College Football National Championship, and the Opening and Closing ceremonies of the 2028 Olympics, as well as major concerts and other entertainment year-round. 

 

Summary:

Reporting to the Director of Parking Operations, the Manager of Parking Operations will be tasked with the responsibilities of coordinating and managing all parking related operations for SoFi Stadium and additional venues located at Hollywood Park. This position will work closely with internal and external resources to ensure efficient and seamless parking operations on a day to day basis and for all events being held at Hollywood Park.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide oversight of all Hollywood Park parking facilities.
  • Assists the Director of Parking Operations in the management and oversight of all third-party parking, valet, and traffic management contracts.
  • Assists the Director of Parking Operations in the management and oversight service and hardware contracts.
  • Develop and Manage day to day and event day parking operations.
  • Coordinate with third party providers on staffing deployments.
  • Manage and coordinate Employee Parking Program and public transportation options.
  • Coordinate and collaborate with Ticketing, Sales, Operations, Security, Events, Guest Experience, and other Stadium departments to ensure parking needs are met and executed efficiently.
  • Coordinate with local and state level agencies.
  • Assists the Director of Parking Operations in the development and successful implementation of formalized department policies and operating procedures that meet industry best practices, as well as guarantees all codes, laws, ordinances, policies, procedures, risk management, safety precautions, rules, regulations and emergency procedures are followed.
  • Assists the Director of Parking Operations in managing the department budget and ensure accuracy of revenue and expense reports from internal and external sources.
  • Develop and oversee revenue control processes.
  • In consultation with treasury department, develop and oversee auditing procedures.
  • Responsible for the management and aggregation of all parking data.
  • Conduct parking analysis and utilization studies.
  • Manages the distribution and development of any parking event orders, and internal communications.
  • Works closely with the Communication Department in preparing vital parking and transportation information for public dissemination.
  • Responsible for addressing all customer service issues related to parking and transportation.
  • Responsible for all parking technology platforms that are deployed throughout Hollywood Park.
  • Responsible for monitoring and keeping up to date regarding technology and trends in parking, transportation, and mobility management.
  • Supervise any direct subordinate as assigned.
  • Develops and maintains a harmonious working relationship with other tenants, facility contractors, county emergency personnel, subcontractors and stakeholders.
  • Develops and maintains a harmonious working relationship with other tenants, facility contractors, county emergency personnel, subcontractors and stakeholders.
  • Assist in the preparation and implementation of staff training.
  • Other tasks, duties, and assignments as assigned by Supervisor/Management.

 

 

REQUIREMENTS: 

  • 3-5 years’ experience in public assembly facilities in parking, transportation, and mobility management with increasing responsibilities.
  • At least (5) years of professional experience in event parking leadership role, preferably a management role in a stadium, arena, public assembly facility or hospitality/tourism industry is required.
  • High School Diploma or its equivalency required, bachelor’s degree preferred.
  • Must be able to work and produce results under pressure.
  • Excellent interpersonal, verbal and written communications skills; Ability to communicate effectively and to convey instructions or information to all levels both orally and in writing.
  • Must be able to maintain positive working relationships with colleagues, vendors, partners, subordinates, and guests.
  • Proficient with Parking Access and Revenue Control Systems (PARCS)
  • Must have knowledge in cash handling procedures.
  • Proficient with Microsoft Office Suite programs (Excel, Access, power Point, and Outlook)
  • Must possess knowledge in Transportation Demand Management principles.
  • Ability to receive and maintain confidential information
  • Must possess high analytical skills.
  • A positive attitude and an ability to maintain a cheerful disposition and a smile while working hard.
  • Consistent, punctual and regular attendance.
  • Professional image and demeanor.
  • Strong Guest Experience and Customer Service principles.
  • Strong ability to work well with co-workers and supervisors in a team environment.
  • Must be able to successfully traverse the various levels and areas of the Hollywood Park campus with a strong physical condition and ability to stand, walk, climb or run for extended periods of time.
  • Must be able to work nights, weekends, and holidays as required.

 

EQUAL EMPLOYMENT OPPORTUNITY:

Hollywood Park strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

 

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