Description
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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role:
SoFi is seeking an experienced IT Senior Technical Program Manager (TPM) to lead and drive complex IT programs from initiation to closure. This role will manage strategic initiatives across Corporate IT. The role also includes quarterly and long-term planning, capacity planning, and scrum master duties. You will collaborate with business units and cross-functional teams to ensure alignment and clear communication of program plans and outcomes to senior leadership.
Key Responsibilities:
- Strategic Planning: Drive quarterly and long-term IT program planning and conduct capacity planning.
- Program Leadership: Lead the identification, analysis, selection, and implementation of enterprise solutions and large-scale projects.
- Technical Management: Manage programs involving complex technology considerations.
- Scrum Master Duties: Facilitate scrum ceremonies, remove impediments, and promote Agile principles.
- Other duties include technical collaboration, delivery and communication, team collaboration, problem-solving, strategic alignment, process improvement, technical guidance, team development, vision and goal setting, and leadership and influence.
Qualifications:
- BS Degree in Computer Science, Information Technology, Computer Engineering, or a similar technical field, or equivalent experience
- 5+ years of experience in IT program management with a focus on technical projects
- Strong understanding of IT concepts and proficiency in Agile/Scrum methodologies
- Experience managing and onboarding external vendors
- Excellent communication, interpersonal, analytical, problem-solving, negotiation, and organizational skills
- Ability to thrive in fast-paced environments and manage multiple programs and priorities
Preferred:
- PMP, CAPM, or SCM certification
- Experience with Jira, Airtable, ServiceNow, Confluence, and Slack