About Soda Health 

Soda Health is a healthcare technology company focused on building solutions which eliminate health inequities and create a healthier America.  We provide a technology platform to administer benefits personalized to individual needs, delivered more cost-effectively.  Our expertise in healthcare, retail and consumer experience provides us with the foundation for creating easy-to-use solutions with an experience which moves beyond transactional relationships to sustained engagement and overall health improvement.  That is a win for everyone. 

The Job at a Glance 

Reporting to the GM of Merchants and Payments, you will help define and build new products at a fast-growing health-tech startup.  This includes gathering requirements, working through complex details, creating timelines, and delivering clarity from ambiguity, all while maintaining a focus on our end users.  Developing alignment between internal stakeholders and external partners will be a regular occurrence to ensure the successful end-to-end deployment of new products. You will be focused on helping build out our payments products and ensuring Soda Health is able to deliver benefits to members effectively with every transaction.  

What You’ll Do 

Working within an organization created at the intersection of health care, retail and financial technology, no two days will look the same.  Typical responsibilities of the role include:  

  • Work closely with stakeholders in the payments ecosystem (issuing bank, processor, payment networks, card manufacturer, etc.) and merchant partners (retailers, fulfillment partners, healthcare providers, etc.), melding their capabilities with ours to create a superior product and user experience 
  • Research and write product user stories and rough user interfaces to assist with development efforts; scope and solution for key areas on the Merchants and Payments roadmap such as new funding sources, benefits integrity, additional payment modalities, expanded merchant types, etc. 
  • Define requirements, scope, and acceptance criteria for features while operating within typical constraints (e.g., time, resources, etc.); ensuring our payments technology provides accuracy and access for our end users with every transaction 
  • Manage the product lifecycle, roadmap, and backlog for various features based on customer / stakeholder needs and Soda Health’s strategic vision; act as accountable and responsible for features being delivered on-time and with exceptional quality 
  • Serve as Soda Health’s subject matter expert (SME) in your areas of ownership, and act as a key stakeholder for customer feedback, stakeholder questions, and system troubleshooting 
  • Collaborate with Engineering teams during sprints to deliver solutions in an Agile manner; set sprint priorities and goals in partnership with GM of Merchants and Payments 
  • Lead product rollout tasks, driving relevant configuration, testing, and analytics functions; ensure solutions are ready for commercialization and operational scale with relevant teams 
  • Oversee communication with internal stakeholders, external partners, and customers to ensure alignment on expectations, process, and timelines; handle related feature go-live considerations, such as external solutioning / integration sessions and similar activities 

About You 

While every candidate brings a unique resume and prospective, an ideal candidate will include:  

  • 3-7+ years of experience in software product positions in a technology, healthcare, retail, and/or fintech setting; B2B2C SaaS experience is a plus; must be able to work independently 
  • Strong understanding of how card payment processing and/or merchant technologies (e.g., POS systems, EMR systems, etc.) work; a successful candidate will have demonstrated experience delivering solutions in these areas 
  • Strong analytical and problem-solving skills who can blend knowledge of product and technology to develop and execute a product roadmap; proven method of keeping up with new requests, distilling asks to feature sets, and breaking them down into a roadmap and backlog 
  • Experience in a start-up or growth-stage business, with familiarity using project management tools (e.g., Jira) and virtual collaboration platforms (e.g., Miro); demonstrated success working cross-functionally to deliver results on-time and on-budget with delightful user experiences; experience with SQL and self-serving to unlock data insights is a plus 
  • Ability and willingness to dive into both minute details and strategic plans with excitement and fervor; you enjoy questions about operational specifics and long-term visions and have calibrated your ability to be a strong thought leader and ask the right questions 
  • Self-starting builder/operator who is results-oriented, can embrace ambiguity, and thrive in a fast-paced environment with critical deadlines; you have a bias for action and want to roll up your sleeves to solve a myriad of problem sets – whether tactical, strategic, or product related 
  • Strong communicator and relationship cultivator who can successfully influence and partner with various levels of the organization and key external stakeholders; a high level of emotional intelligence is a must, alongside the ability to set clear project team direction and communicate effectively with various stakeholder groups 
  • Commitment to building a diverse culture that is highly collaborative, strives to set and achieve goals together and embraces transparency, innovation and accountability 
  • A clear passion for, if not experience in, addressing health inequities 
  • Bachelor’s degree or similar experience strongly preferred   

Other Requirements

  • Occasional travel may be required from time to time as part of the role, for company events and business needs.   
  • Soda Health is a remote-first, distributed workforce. Candidates should be comfortable with, and equipped to work within, a distributed remote team, including having reliable internet access and basic home office equipment. Soda Health will provide a work laptop, and mouse/keyboard upon request.   
  • Legal authorization to work in the US is required. At this time, Soda Health will not consider candidates who need sponsorship, now or in the future. 
  • All offers for employment are contingent upon successful completion of a background check. 

What We Offer 

  • Competitive base salary ranging from $155,250 to $196,650, discretionary bonus, and equity; depending on experience/qualifications  
  • Benefits  
    • Medical, Dental, and Vision insurance with 90% paid employer premium contributions for all tiers 
    • 100% Employer Paid Short-Term & Long-Term Disability 
    • 100% Employer Paid Basic Life Insurance Policy  
    • Employee Assistance Program (EAP) 
    • 401(k) Program
  • Unlimited PTO
  • Paid holidays
  • Parental Leave
  • Flexible work schedule within core hours
  • Work anywhere in the USA as we are a fully distributed team from coast to coast 

 Soda Health Inc. is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQIA+ – proudly embracing diversity in all its manifestations. Applicants requiring reasonable accommodation for the application and/or interview process should notify a representative of the People Operations Team via Careers@sodahealth.com. 

Soda Health participates in E-Verify, the federal program for electronic verification of employment eligibility. 

To all recruitment agencies: Soda Health does not accept agency resumes, please do not forward them to any Soda Health employees. 

 

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EEO ~ Invitation to Self-Identify

Soda Health is committed to providing Equal Employment Opportunities. We would appreciate it if you could answer the following questions, although it is not required. Please note that this information will not be used to make employment decisions and will only be utilized in compliance with federal and state regulations. We request this information to assess the effectiveness of our outreach and adjust our recruitment efforts to ensure that we reach all communities in the US.  

At Soda Health, we strictly comply with our Equal Employment Opportunity policy and do not discriminate based on any protected group status as outlined in applicable law. 

Veteran Status 

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. Classification of protected categories is as follows: 

 A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. 

 A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. 

 An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. 

 An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. 

 

Disability 

How do you know if you have a disability? 

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: 

  • Alcohol or other substance use disorder (not currently using drugs illegally) 
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS 
  • Blind or low vision 
  • Cancer (past or present) 
  • Cardiovascular or heart disease 
  • Celiac disease 
  • Cerebral palsy 
  • Deaf or serious difficulty hearing 
  • Diabetes 
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders 
  • Epilepsy or other seizure disorder 
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome 
  • Intellectual or developmental disability 
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD 
  • Missing limbs or partially missing limbs 
  • Long-term mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports 
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) 
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities 
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury 
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