Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet. 

Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies. 

Listen to why some of the world’s top technology investors see the enormous, transformative potential in Socure’s mission and products: 

(If the video doesn’t load, you can also find it here: https://www.youtube.com/watch?v=ifM9_jPQCv8

About the role:

We are looking for a QA Engineering Manager. You will be leading a team of Test Engineers responsible for designing and developing test plans for Socure’s fraud products. In this role, you will guide your team to deploy and monitor quality standards using a data-driven approach.

This role reports to our Director of QA, Mark Chan and is based in Chennai, India. 

Responsibilities:

  • Designing and systematizing QA processes, testing framework and tooling
  • Overseeing, managing, coordinating, and prioritizing the daily activities of the Software Quality Assurance team in Chennai and working closely with the Product engineering, DevOps, and Product Management teams (and possibly third-party vendor teams) to ensure coverage and consistency in testing
  • Assisting and directing the design and implementation of test strategies, plans, scenarios, scripts using industry standard testing methodologies or processes
  • Improving and innovating the tooling to run tests reliably and efficiently 
  • Managing and improving release automation to increase reliability, predictability, and manageability of deployed solutions
  • Ensuring product consistency throughout the product cycle (including the design, define and build phases) through quality checkpoints and testing 
  • Overseeing, participating in, and approving the interviewing, hiring, and onboarding of employees; conducting performance evaluations for direct reports and assisting them with performance evaluation process for direct team members
  • Ensuring delivery against QA department goals and objectives 
  • Escalating critical issues to leadership appropriately
  • Building and promoting team best practices including documentation, departmental onboarding, knowledge-sharing, etc. 
  • Join a mission-orientated company, solving real-world fraud and identity based challenges 
  • Facilitate career growth and success for all team members

Qualifications: 

  • Proven experience as a hands-on leader, ideally having built and led high-performing software quality assurance teams in a SaaS environment
  • 10+ years of software quality assurance experience, to include a minimum of 3 years in a lead role or management position 
  • Track record of having managed performance cycles of engineers of varying experience levels directly reporting to you.
  • Experience planning and executing tests for validating the performance of cloud-based SaaS with large throughput 
  • Experience with the following automation frameworks: testNG, Selenium, Cypress
  • Strong coding skills in languages including: Java, Scala, or Javascript 
  • Experience working in an agile development environment
  • Experience in continuous delivery of microservices with test automation
  • Experience testing and operating complex software solutions - understanding the end-to-end needs of what is involved within this process
  • Excellent problem solving, interpersonal communication and project management skills are a must 
  • Strong desire for achieving excellence in customer satisfaction, process and product quality and reliability 

 


Socure is all about encouraging people to push the boundaries of what’s possible through top-tier performance, innovation, ownership, and shared expertise. 

We empower excellence by providing great perks and benefits to both our fully remote employees in North America and our hybrid teams in India. 

To learn more, check out Socure’s Career Page: https://www.socure.com/company/careers

 

Socure is an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

To learn more about how our work is changing the world, check out these articles and videos:

Socure is Forbes' 2022 Best Startup Employer: bit.ly/3fbNw8S

Socure Accelerates Onboarding for 50+ Crypto, Neobanks, and More: https://bit.ly/3dwN2K7 

Socure's Impact on Financial Inclusion: https://www.youtube.com/watch?v=Y6nBc6s1wsU 

Socure's Impact on Fraud Prevention: https://www.youtube.com/watch?v=M46UG8QyKe4 

Archives & Press Releases: https://learn.socure.com/about/press-release

 




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