Founded in 2012, Socure is the leader in digital identity verification technology at account onboarding and beyond. Our predictive analytics platform applies artificial intelligence and machine learning techniques, with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real-time. We have more than 750 customers across the financial services, gaming, telecom, and ecommerce industries, including four of the top five banks, seven of the top 10 credit card issuers, three top MSBs, multiple tier-one payroll providers, the top credit bureau, and over 100 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. Socure is now offering its solutions to public sector agencies. 

We are also funded by some of the world's best investors, including Accel, Scale Venture Partners, Commerce Ventures, Citi Ventures, Wells Fargo Strategic Capital, Capital One Ventures, and more. 

Our trophy case includes numerous industry awards and accolades, including being named one of Forbes America’s Best Startup Employers 2021 as well as the Best New Technology Introduced over the Last 12 months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked #70 on Deloitte’s Technology Fast 500™, getting listed as a Gartner Cool Vendor, and winning Finovate’s Award for Best Use of AI/ML, to name a few. 

The only way we can further our mission of becoming the single, trusted source of identity verification and eliminating identity fraud is by building the best team on the planet. This is where you come in.

What we are looking for:

DocV Capture is the first entry point for our customers for document and biometrics verification. We are looking for a Senior Product Manager who will set the direction and drive major strategic initiatives for DocV Capture App and SDKs. In this role, you will be working closely with our Engineering and Data Science teams, and partnering with relevant Socure Product Managers and our Go-To-Market teams to make DocV Capture features a reality. If you are data driven, obsessed about providing the best Capture experience, passionate about bringing ideas to reality and delivering solutions to streamline our SDK integration, this role is for you.

What you will do:

  • Own and lead all aspects of DocV Platform - product goals, roadmap, product delivery and rollout
  • Tap into our GTM teams and customers to gather customer pain points, challenges and product improvements needed
  • Actively collaborate with DocV Product leaders and Socure Product Managers to define DocV Platform roadmap, and KPIs and Metrics
  • Partner with Product Design team to define a clean and streamlined user experience for our external customers and internal stakeholders
  • Make tough choices and necessary decisions for data driven prioritization to balance long term and short term needs
  • Strategic and tactical sprint level planning with hands-on management of product backlog and hygiene
  • Clearly document feature definition (requirements, desired outcome, scope, KPIs and Metrics). 
  • Lead/participate in all Scrum ceremonies with geographically distributed teams*
  • Partner closely with Engineering Teams and cross-functional teams to breakdown sprint deliverables into epics and stories for successful and quality feature delivery
  • Work closely with Product Analyst to establish close-look feedback by monitoring post-release performance to identify product improvements
  • Collaborate with GTM and Product Marketing team to evangelize new features and contribute to marketing and training collateral
  • Define and track KPIs and success metrics for DocV Platform
  • Provide product support during normal business hours, as needed*

What you will bring: 

  • At least  4+ years experience in all facets of Product Management (Planning, prioritization, backlog management, requirements definition and feature delivery with highest quality)
  • Superior organization skills and project management skills
  • At least 2+ experience building high performing platforms
  • Direct experience working closely with Product Design, Engineering, Data Science and GTM teams
  • Demonstrated experience leading teams through influence and collaboration
  • Proactive learner with ability to grasp, simplify and clearly articulate complex, technical concepts to technical and non-technical audiences
  • Excellent written and oral communication skills
  • Proactive desire for problem solving , root cause analysis (RCA), and process improvements with effective quality controls
  • Experience with Angular JS and React JS based applications
  • Experience with Agile Frameworks and working with Scrum Teams
  • Experience working in organizations with geographically distributed teams and stakeholders
  • Familiarity with industry and AI/ML based Identity Verification products

Perks & Benefits:

  • Competitive base salary
  • Equity - every employee is a stakeholder in our enormous upside
  • Medical, dental and vision benefits for employees and their dependents
  • Parental leave and fertility support
  • Flexible PTO
  • 401K with company match
  • Stipend to supply your home office
  • Annual professional development stipend 
  • A tech-first company culture driven by entrepreneurial thinking and talent
  • A great team working in unison towards the same mission

A Message on COVID-19:

Socure's number one priority is to safeguard the health and well-being of our team members, our families and our communities. During this unprecedented time, we are closely monitoring COVID-19 developments and updating our response plan quarterly. We are regularly soliciting feedback from our employees to help inform our return-to-office strategy. For our team members who loved going into the office, we are looking forward to meeting once again! But until then, we are striving to ensure that Socureans have the resources and support they need to excel from home. This includes a work-from-home stipend so you can build your home office and fun, virtual events so you can continue to feel connected to your coworkers.

 

We are an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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