We're looking for an experienced and skilled technical writer, to develop and improve access to Snyk’s user docs, as used by hundreds of thousands of developers around the world.

In this role, you’ll help enable our users to quickly access good-quality content at the point of need, in line with our developer-first approach. You’ll support our key goals of Developer Growth, enabling self-service for all our users.

Reporting to the Head of User Content, you’ll work closely with other teams including Product, Engineering, Sales and Customer Success, to help improve our content and processes.

You’ll spend your time

  • Implementing a structure to support in-context help systems for Snyk.
  • Improving our product UX and copy to make docs access more helpful.
  • Working with the Developer Growth team to help gather and analyze docs usage
  • Ensuring new Snyk features are well supported and documented.

You should apply if you:

  • Have a good understanding and experience of implementing in-context help systems.
  • Have a passion to help users access information.
  • Can understand, use and describe developer tools, including APIs, CLIs and IDEs.
  • Have excellent written and verbal communication skills in English.

We’d especially love to hear from you if you:

  • Have worked in an agile software development environment, or have development experience
  • Have written detailed technical content for developer audiences.
  • Are familiar with using developer tools and environments.
  • Have supported Product-Led Growth efforts in other companies.

Interested?

Please apply below! We care deeply about the warm, inclusive environment we’ve created and we value diversity - we welcome applications from those typically underrepresented in tech. If you like the sound of this role, but are not totally sure whether you’re the right person, do apply anyway :)

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About Snyk

Snyk is the leader in developer security. We empower the world's developers to build secure applications and equip security teams to meet the demands of the digital world. Our developer-first approach ensures organizations can secure all of the critical components of their applications from code to cloud, leading to increased developer productivity, revenue growth, customer satisfaction, cost savings and an overall improved security posture. 

At Snyk, we envision an inclusive technology industry powering a more sustainable and secure world. Since our founding, Snykers have cared deeply for one another and the developer and security communities as well as the larger world around us. Learn more about our Snyk Impact social and environmental mission and take action with us here.

Snyk's Developer Security Platform automatically integrates with a developer's workflow and is purpose-built for security teams to collaborate with their development teams. Snyk is used by 1,200 customers worldwide today, including industry leaders such as Asurion, Google, Intuit, MongoDB, New Relic, Revolut and Salesforce.

Snyk is recognized on the Forbes Cloud 100 2021, the 2021 CNBC Disruptor 50 and was named a Visionary in the 2021 Gartner Magic Quadrant for AST.

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