Snowflake started with a clear vision: develop a cloud data platform that is effective, affordable, and accessible to all data users. Snowflake developed an innovative new product with a built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions. We are now a global, world-class organization with offices in more than a dozen countries and serving many more.
 
Snowflake’s IT organization is seeking a Salesforce Developer to join our growing team. In this role you will have the opportunity to build business applications and design features to improve the reliability of our applications and systems. The team identifies time-consuming internal processes and then builds reliable automation solutions that scale with the size and growth of the company. If you are passionate about automating the processes and you have an excellent understanding of the Salesforce platform and products (Sales Cloud, Service Cloud, Communities, Steelbrick CPQ, etc.), consider joining us!
 
Reporting to our Director of IT Enterprise Sales Systems and Tools, this role will work closely with our Sales, Customer Enablement, Marketing, Finance, Engineering, Security and other business partners, as well as Executives, on Sales, Service, and Community Cloud needs.

JOB REQUIREMENTS: 

  • In Depth understanding of cases and other areas such as Service Contracts, entitlements, Milestones, Communities, Live Agent, and Knowledge.
  • Designed and developed solutions using Service Cloud automation (Flow, process builder, quick actions, macros, quick text).
  • Full understanding of use cases related to functionality for multiple interaction channels (communities, mobile, phone, email, web, chat, SOS/video channel, and social media.)
  • Collaborate with stakeholders and execution team to define and implement solutions using the Salesforce Service Cloud on Lightning Platform.
  • Hands-on development experience using Salesforce configuration and customizations using Apex, Visualforce, Triggers, Scheduled and Batch classes.
  • Manage the process of evaluating, communicating, testing, resolving support issues and deploying per the Salesforce platform upgrades/releases as needed.
  • Evaluate JIRA tickets/ Epics/User-stories to convert functional requirements to technical requirements.
  • Experience with Salesforce Lightning, Aura and LWC.
  • Salesforce Service Cloud Certified ( Preferred ) **
  • 6 to 10 years of relevant experience.

 

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. 

How do you want to make your impact? 


Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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