Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.
The Senior billing business Systems Analyst (BSA) role is responsible for driving improvements in the processes and technologies supporting Order to Invoice business process. This role works closely with internal Financial billing Operations leaders to effectively manage project plans and implement change management to financial systems.
Analyzing all billing procedures and identifying opportunities for improvement
Help increase efficiencies by leveraging system capabilities in Preparing, issuing and sending invoices
Communicating with other departments, resolving issues, and providing clarifications.
Ensuring all billing accounts are set up correctly and according to their requirements to support
Builds the foundation for the project efforts by capturing the business context – problem definition, current state definition, objectives, business case, desired future state definition, etc.
Develop detailed requirements (business, user, process, system requirements – functional and non-functional) and establish traceability to business vision
Manage the requirements throughout the project lifecycle by establishing and maintaining agreements between the business users and the project team
Facilitate and act as a liaison between the technical team and the business team
Ability to navigate the project team, IT personnel and business sponsors through a level of ambiguity including business process change; building organization and structure to requirements to drive out and define detailed requirements in an efficient manner
Act as the project manager for implementation of the end-to-end solution – identify stakeholders, risk identification and mitigation, communication, define and drive schedules, escalate internally and externally (as appropriate)
Provision new users, manage workflows, manage system configuration, and general end user assistance.
Collaborate with development teams and SaaS vendors to identify system improvements.
Design develop and test enhancements in alignment with internal business process requirements.
Manage prioritization, implementation, and change management of application changes/enhancements.
Document all changes to applications per internal controls.
Create technical documentation and conduct end user training.
Document all changes to the SaaS systems, ensuring SOX compliance readiness
Workday Financial ERP System experience a must
Understanding of billing business processes, including but not limited to; Accounting, AR, etc.
Highly developed written and verbal communication and interpersonal skills.
Strong attention to detail, goal oriented.
Versatility, flexibility, and a willingness to work within constantly changing priorities.
Commitment to excellent customer service.
Successful in dealing with company personnel at all levels
Ability to work independently
Project Management experience
NICE TO HAVE:
Familiarity with Tax (Avalara) and credit card platforms
Understanding of Global entities processes/challenges
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.