Technical Project Manager

San Francisco, CA

Join the fast-growing company that is tackling U.S. healthcare’s least-appreciated problem - pharmacy benefits.

Based in San Francisco, SmithRx was founded in 2016 to create a modern pharmacy benefit management (PBM) platform. PBMs administer and manage pharmacy benefits for companies and health plans to achieve cost savings and ensure patients have a seamless experience when purchasing prescription drugs. PBMs serve as the system of record for who is covered for what drugs at what price and handle the back end services that make it possible for everyday Americans to fill their prescriptions at the pharmacy of their choice.

Over the past few decades, traditional PBMs have grown to become very powerful middlemen and exceedingly profitable entities as companies and patients have borne the burden of exploding prescription drug prices in America. This has drawn the attention of the federal and state governments, who are putting the traditional PBM business model under a microscope and are pushing for changes. Enter SmithRx - we apply fresh, efficient, user-friendly technology and an aligned business model for our customers and patients so that they may receive the best pricing and service.

Each year, nearly half a trillion dollars flow through pharmacy benefit managers, with three large companies controlling 75%+ market share. SmithRx, as the only startup PBM in Silicon Valley, is offering a new path forward.

SmithRx brings together experience from healthcare companies including Anthem, Athena Health, and Collective Health as well as a broader set of technology leaders including LinkedIn, Facebook, Zynga, and Glassdoor, to solve what we believe is one of the largest problems in U.S. healthcare.

Who We Are

SmithRx team members, at our core, are two things: mission-driven and collaborative. We all believe that the U.S. healthcare system is in need of fixing and we come to work each day dedicated to making this change a reality. We are collaborative and believe we will only accomplish our lofty company goals if we work as one cohesive team.

In our work here, we consistently point to our three company values to help guide us with tricky situations we may face:

  • Integrity. Do the right thing. Especially when it’s hard.
  • Courage. Embrace the challenge.
  • Together. Build bridges and lift up your colleagues.
 
Technical Project Manager
 
SmithRx is looking for a TPM to drive projects cross-functionally, including implementation and integration projects with external trading partners by partnering with our Implementation Team to build, manage, and execute the successful integration of SmithRx pharmacy benefits for third-party administrators and medical payers.
 
As a TPM, you will develop and maintain a technology project plan including project tasks, milestone dates, status, and allocation of resources. You are responsible for clearly defining and quantifying each step, as well as establishing concrete deadlines for each project milestone and deliverable. You must have a demonstrated ability to anticipate problems, proactively communicate and to find resolutions before that problem can derail a major milestone or deliverable. The TPM should have superior communication skills, since they liaise between the business and technical teams. They act as an interface and key partner to internal and external stakeholders.

Responsibilities

  • Lead implementation and integration projects through completion, ensuring milestones are hit and requirements are met
  • Partner with Implementation Manager to ensure trading partner needs are efficiently accommodated by bridging the gap between business and technology subject matter experts
  • Works with the Engineering management and leads to ensure timely SLAs, responses, and solutions
  • Becomes a subject matter expert on all platform-related services
  • Works with clients to ensure optimal configurations for their integrations. Plan and coordinate project schedules, goals and milestones and make project assignments.
  • Create technical documentation as needed and report on progress of project
  • Keep projects on track for successful completion within specification
  • Identify and manage dependencies and impacts among projects across the team

Qualifications

  • Experience managing technical, cross-organizational, multi-stakeholder projects
  • Becomes restless and takes action when changes aren’t in sync with a plan, and stakeholder expectations
  • Ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally
  • Keen eye to spot potential risks
  • Solution oriented with an ability to gain consensus between organizations where competing priorities exist
  • Understanding of the fundamentals of project management, knowledge of the terminology, and processes of effective project management.

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