Smartsheet is looking for a Commercial Solutions Engineer who will provide technical leadership throughout the inside sales process. You will be a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption. 

This high profile role is part of the Commercial Sales team and is based at Smartsheet corporate offices in London, UK.

You Will:

  • Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design)
  • Partner with Commercial Account Executives to deliver technical demonstrations of Smartsheet’s SaaS platform, Integrations, and Add-Ons
  • Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet
  • Demonstrate technical aspects of the product as a way to solve specific customer problems
  • Provide daily product/technical support to sales team and new team and enterprise prospects
  • Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries; help define “best practices” for broad usage across large enterprises
  • Travel to enterprise customer sites periodically, serving as a technical subject matter expert to the sales team.
  • Deliver on, and exceed, all performance targets
  • Perform other duties as assigned

You Have: 

  • 1-3+ years of experience as a pre-sales Solutions Engineer or related field in the SaaS and enterprise software industry
  • Technical leadership and outstanding customer-facing skills
  • Passion for working with web-based technologies and desire understanding of functionality, use cases, and business and technical elements.
  • Consultative approach regarding technology and product positioning to both business and technical users
  • Experience in solution design or solution architecting related to collaboration/workflow/project management.
  • Experience working in a fast-paced, high growth software company where change is a constant
  • Willing to travel periodically based on customer and business need
  • Google apps, Salesforce.com, MS Suite skills
  • European Language skills desirable

Perks & Benefits:

  • Employer-paid Private Medical and Dental, additional cost for family members
  • Equity - Restricted Stock Units (RSUs) for eligible roles
  • Lucrative Employee Stock Purchase Program (15% discount)
  • Monthly contributions toward your pension
  • Monthly stipend to support your work and productivity
  • 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
  • 20 weeks fully paid Maternity Leave
  • 12 weeks fully paid Paternity/Adoption Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to LinkedIn Learning online courses
  • Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
  • Teleworking options from any registered location in the UK (role specific)

About Smartsheet

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, the company delivers a leading cloud-based platform for work execution, empowering organisations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Smartsheet went public on the New York Stock Exchange in April 2018 and currently enables collaboration, better decision making, and accelerated innovation for over 76,000 domain-based customers in 190 countries, including 96 of the Fortune 100.

Get to Know Us:

At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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