The Smartsheet Field Systems Team is in the business of building solutions to solve the needs of the Sales Organization and the company at large. We empower team members and are a significant driver of efficiency within the business. We believe in teamwork, quality, and integrity. We operate scalable business platforms that provide an incredible experience for our employees.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

Smartsheet is looking for a Manager of Field Systems to support our growing sales and operations team. A large portion of this roles is managing the daily operations of Salesforce Administrators. You will also work with departmental leaders and team members to manage the operations of the Sales Systems team and provide strategy and planning for the team's development. You will report to the Senior Director of Field Systems.

You Will:

  • Lead a team consisting of Salesforce Administrators
  • Manage the daily activities of the team such as one-on-ones, collaboration with the development team, and prioritization and scoping of work items.
  • Have the desire to mentor a team as a coach and a leader but also perform Salesforce configuration changes as needed.
  • Ensure work is delivered on time and that the Field Systems team meet deadlines.
  • Work with other team leaders within the organization to manage cross-platform integrations.
  • Work with department leaders and program managers on strategy and prioritization of Field Systems work.
  • Maintain the change management processes for the Field Systems team, including work intake, prioritization, and execution.
  • Communicate with senior management on the status of projects, timelines, challenges to implementation, and deployments in a non-technical manner.
  • Build a team culture of positivity, inclusiveness, and collaboration.
  • Manage vendor relationships for tools and software used by the Field Systems team.
  • Advise on training for team members in best practices both administrative and technical.

You Have:

  • 4+ years of experience managing a development or administrative team
  • 4+ years of experience as a Salesforce system administrator
  • 4+ years of experience with other connected applications such as DocuSign, Tableau, etc.
  • Experience with Salesforce CPQ

Perks & Benefits:

  • HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
  • Equity - Restricted Stock Units (RSUs) with all offers
  • Lucrative Employee Stock Purchase Program (15% discount)
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Incidental Sick Leave
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to LinkedIn Learning online courses
  • Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific) 

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us! 

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