Senior Manager, Global Partner Programs 



The Global Partner  Program Senior Manager will be responsible for defining and driving program initiatives with Smartsheet’s channel partners.  Smartsheet is looking for a creative channel leader to develop, plan and execute a range of recruitment and enablement initiatives to drive new revenue opportunities. The successful candidate will work closely with channel account managers [CAMs] and the broader organization  to expand our partner recruitment and enablement activities.Key to success will be driving measurable revenue impact through channel partners.


This role requires someone who understands going to market with partners in a modern SaaS application environment with strong skill sets in marketing, program management, partner enablement and business development. Our partners build unique solutions on our platform and need enablement help with: technical solutions, marketing, and sales support.  Additionally, partner sold & delivered professional services are a key part of our partner value proposition. You should enjoy working in a fast-paced environment and have demonstrated strong leadership skills, creativity, and strength with partner programs.  Above all, Smartsheet is looking for someone who is comfortable working in a dynamic environment with a drive to succeed and a can-do attitude.


This full-time position reports to the Senior Director of Global Channel Sales.


Key Responsibilities:

  • Partner program development understanding for both channel and technology alliances. Skill at working cross functionally with a range of teams to leverage internal subject matter experts and functional leaders to engage and re-deploy content and programs in support of indirect channels to market.  Understanding of the pro’s and con’s of channel program design and the push & pull of core program elements to achieve the desired outcome with each partner segment.  
  • Develop, launch and manage a new Managed Service Provider {MSP} partner program.  
  • Manage a comprehensive partner onboarding program. With a focus on technical product enablement, services delivery enablement, marketing enablement, and sales enablement of partners. This role will manage one resource who owns this program area. 
  • Co-marketing planning and execution with select partners leading to customer facing campaigns that demonstrably drive Smartsheet awareness and MQLs. This role works very closely and collaboratively with a channel marketing program owner. Ownership of the market development funds (MDF) program.
  • Work cross functionally with internal teams to leverage select assets and campaigns that map to partner campaign needs. Build a scalable partner content library  to help partners create pipeline. 
  • Own partner recruitment campaigns globally that creatively target unique, high potential partner segments mapping to our ideal partner profiles. 
  • Establish quarterly marketing plans with key focus partners in conjunction with Channel Account Managers [CAMs]. Support CAMs in QBRs with high potential partners.
  • Develop a knowledgebase of competitive best practices with SaaS partner models. Current “Gives & Gets” of other vendor partner programs.  
  • Manage team budget to ensure we are optimizing ROI via partners with our spend.  
  • Work with marketing teams to coordinate webinars and partner communications.
  • Work to ensure the Smartsheet brand,product messaging, and creative assets are represented appropriately in channel partner programs
  • Leverage internal marketing activities, content and collateral to minimize rework in creating channel campaigns
  • Manage partner portal  and drive partner usage
  • Manage annual Partner Summit and regional Partner Bootcamps: Agenda, Registration and attendance, Speakers, receptions, etc.  

Minimum Requirements: 

  • 10+ years of experience in partner programs, channel sales marketing and product management
  •  Relevant experience in SaaS and other cloud technologies
  • Demonstrated success in both brand name and rapidly emerging technology companies
  • Strong record of steady career progression
  • Ability to travel internationally at least 20% of the time.
  • If you are Covid 19 unvaccinated, or Covid 19 vaccine hesitant - please refrain from applying for this role.  




USA Remote Eligible.  Ability to travel to Bellevue, WA at least Quarterly. Ability to travel internationally at least 20% of the time.



About Smartsheet:

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, the company delivers a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Smartsheet went public on the New York Stock Exchange in April 2018 and currently enables collaboration, better decision making, and accelerated innovation for over 76,000 domain-based customers in 190 countries, including 96 of the Fortune 100.


Why Smartsheet?

Getting From Idea to Impact! At a time when organizational speed and execution are critical to gaining a competitive edge, modern work — especially at scale — is increasingly bogged down by legacy tools and legacy thinking.

Smartsheet is designed to unleash the benefits of greater work agility and collaboration by providing a powerful platform for organizations to plan, capture, manage, automate, and report on work. Smartsheet empowers teams to execute with speed and accountability — and make better decisions, faster.


Smartsheet is an Equal Opportunity Employer. Individuals seeking employment at Smartsheet are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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