The Enterprise Systems team manages the development, use, and support of Enterprise Applications. Smartsheet is looking for an experienced Product Owner to drive quality, efficiency and customer satisfaction as a key member within our Enterprise System Development Team. The Product Owner works closely with the Enterprise Systems team and stakeholders across the business to define, create, and prioritize requests.  The Product Owner  will understand the proposed requests/changes in terms of business impact, and be able to articulate the request technically to the development team.  This role reports to the Senior Manager of Business Systems Development and is based at Smartsheet headquarters in Bellevue, WA.

Responsibilities:

  • Own, maintain, and prioritize the development team backlog in coordination with Senior Manager and internal business units;
  • Communicate trade-offs between customer expectations, team capacity, and technical feasibility to business owner stakeholders and align on prioritization
  • Manage dependencies with cross functional teams
  • Collaborate with various stakeholders to understand and prioritize new requests, breaking asks into epics, stories and tasks respectively with adequate detail for developers to action and understand the definition of done
  • Work closely with developers to confirm they understand stories and strategy prior to building. Convene and lead technical discussions as part of articulating and refining requirements and understanding engineering realities
  • Work with QA and requestor on user acceptance testing, and work with stakeholders in ensuring definition of done is appropriately met with a high focus on quality
  • Act as the voice of the internal customer to articulate the product/system expectations
  • Act as the voice of the development team to explain technical issues, timing and needed decisions to the requestors
  • Plan task allocation with support from Senior Manager and developers for the upcoming sprints

Requirements:

  • 5+ years in Software Engineering or related disciplines; or equivalent experience
  • 5+ years of experience analyzing and documenting business requirements and communicating them to technical teams in the role of business analyst, program manager, or product owner
  • Training and certification as a professional scrum product owner (PSPO) or as a certified scrum product owner (CSPO) preferred
  • High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines
  • Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
  • Proven ability to drive projects from concept through completion
  • Technical knowledge preferred, with a preference for awareness in software engineering
  • Strong understanding of the Agile process
  • Strong knowledge SaaS architectures including integrations

Perks & Benefits

  • 100% employer-paid medical, dental, and vision coverage for full-time employees
  • Equity - Restricted Stock Units (RSUs) Equity with all offers
  • Lucrative Employee Stock Purchase Program (15% discount)
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • 15 days PTO to start, plus Flexible Sick Leave
  • Teleworking options from any registered location in the U.S. (role specific)
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Audible for Business and LinkedIn Learning online courses
  • Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account

Equal Opportunity Employer

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be innovative—join us! 

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