Smartsheet is looking for an experienced Solutions Consultant to guide quality, efficiency and customer satisfaction within our Consulting business by assisting customers with designing, building, and implementing Smartsheet solutions to solve their business objectives. For you, this is a career-defining opportunity to join Smartsheet at an important moment and have a significant impact within our new office in Sydney

As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. You are a strong communicator, is detail-oriented, and is driven by making an impact for our customers.

You Will:

  • Lead consulting engagements with customers to understand their challenges and develop solutions using Smartsheet, our partners, and our API
  • Be the Smartsheet subject matter expert (SME) on Smartsheet product capabilities
  • Develop tools, processes and best practices to ensure customers are realizing the greatest possible value from Smartsheet
  • Expand upon the Smartsheet solution portfolio, demonstrating best practices in design for use cases across variety of industries and business functions
  • Determine solution feasibility and costing to support our Sales team for new engagements
  • Review and validate solution designs produced by other Services team members
  • Provide feedback to our Product & Platform Engineering teams that inform additional product and service sales opportunities

You Have:

  • Growth mindset with the desire to work in a collaborative environment to promote and drive team performance
  • Passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements
  • Demonstrated ability to succeed in a fast-paced, dynamic and high growth technology environment
  • Hands-on working experience in the configuration, customization, and implementation of SaaS applications
  • High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines
  • Proven ability to drive projects from concept through completion with minimal guidance
  • Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
  • Bachelor’s degree or equivalent combination of relevant work experience and education
  • Willing to travel periodically (up to 40-50%) based on customer and business need
  • Legally authorized to work in Australia for any employer on an ongoing basis

Perks & Benefits

  • 75% of annual salary continuance insurance to age 65
  • 4x annual salary on Life/TPD insurance
  • Lucrative Employee Stock Purchase Program (15% discount)
  • Monthly contributions toward your superannuation
  • 4 weeks Annual Leave, plus 10 Sick days
  • 30 weeks fully paid of Maternity Leave
  • 4 weeks fully paid of Paternity Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Audible for Business and LinkedIn Learning online courses

Company Funded Perks including a counselling membership and your own personal Smartsheet account

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us! 

Apply for this Job

* Required
  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


Voluntary Demographics

At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members. Individuals seeking employment at Smartsheet are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category in the US, UK, and Australia.

Below is a set of voluntary demographic questions. If you choose to complete them, your responses will be used in aggregate to help us identify areas for improvement in our programs. Your responses, or your choice to not respond, will not be considered in the hiring process. Any information that you provide will be recorded and maintained confidentially.

For definitions of any of the following terms or to read more about your rights, please visit the EEOC website here

I identify my gender as:




I identify as transgender:



I identify my race / ethnicity as (select all that apply):










My veteran status is:



My disability status is: