We at Smartly.io have a fantastic opportunity to join our Revenue Operations team in New York. You will be reporting directly to the Global Head of Revenue Operations. You will be entrusted with supporting and enabling frontline go-to-market teams to succeed by providing strategic direction and operational excellence.

Our Revenue Operations mission is to ensure the Smartly.io's commercial teams have the tools and ability to be more successful and win in the market.  Revenue Operations works to provide the opportunity to maximize operational efficiency through accurate goal setting, measuring and tracking sales pipelines, sales performance and sales achievements. It can also drive improvements to key sales processes and ensure that teams are using the provided tools. Such as, those for lead generation and Salesforce for recording activities and client contacts. 

As the Senior Manager, Revenue Operations at Smartly.io, you will

  • Partner with the sales team to design and develop the sales strategy, ensure operational execution, understand the market, and ultimately grow the Smartly.io business
  • Act as trusted advisor to Global Head of Revenue Operations and Chief Revenue Officer and the extended sales teams providing insights and recommendations for business improvement
  • Participate in sales quarterly process including: Quarterly territory setting, team and individual target setting (new business and existing business targets), country, regional and global targets
  • Participate in achievement tracking (at all levels)
  • Support in revenue forecasting by deep analysis of new and existing business
  • Drive new sales process improvements to ensure team performance is optimised especially in the handling/hand off of accounts between Sales and Customer Success and the handling of inbound leads and referrals
  • Manage CRM systems and data integrity including the volumes of contacts, leads, opportunities, correct dashboard usage and reports, and ensuring data integrity throughout Smartly.io within Salesforce
  • Provide analytical support to the Global Head of Revenue Operations and Chief Revenue Officer and sales leadership in order to develop and define goals and key levers for business growth and improvement
  • Deliver weekly dashboard reporting for use at the weekly Leadership Team (LT) meeting, present recommendations or additional metrics which will drive optimised performance and efficiencies.
  • Ensure regional (and country teams) adopt the business revenue forecast methodology and be prepared to produce new templates for the teams to use to assist in forecasting
  • Accountable for identifying new opportunities & risks, assess options and take appropriate actions to ensure growth, scalability, and sustainability of deliverables
  • Evolve sales reporting and other meaningful internal intelligence to drive actionable insight on the sales business, people, and process
  • Provide guidance on KPIs & evaluation criteria used to maximize efficiency & productivity
  • Enhance the sales processes and CRM tools, and support the strategic goals of the team
  • Improve efficiency for the sales organization by establishing processes, policies, business requirements, and data governance to ensure effective and scalable sales processes
  • Refine key performance metrics and dashboards to provide visibility to sales leadership and regularly provide key business insights and recommendations for improvement to executives
  • Regularly contribute to executive level presentations and data requests
  • Support in evaluation, implementation, and managing all sales tools and technologies that complement our CRM
  • Drive special projects that aim to improve data quality, replace manual reporting through automation

We're definitely looking for you, if you

  • Have 5-8 years’ experience in Revenue Operations or Sales Operations
  • Are advanced Google Workspace and Microsoft Office skills- Excel (pivot tables, vlookups), Powerpoint, Word; SQL proficiency also desirable
  • Deep working hands on knowledge of Salesforce and Tableau
  • Experience with other Revenue Operations tools such as Clari, InsightSquared, and others
  • Have exceptional analytical skills
  • Are detail and data driven
  • Thrive on a collaborative environment
  • Have strong relationship management skills
  • Have experience and ability to lead a team
  • Hold a BS / MS Degree or equivalent experience



Meet Smartly.io

Bringing brands and people together smartly. We are building a platform that combines media buying, creative, and data to automate every step of digital advertising.

We manage 2.5B€ in ad spend and serve more than 650 brands worldwide, including eBay, Uber and TechStyle. Our technology liberates marketers from manual work and allows them to focus on what matters. 

As a fast-paced growth company, Smartly.io offers opportunities to maximize your learning and amplify your impact. With colleagues from 62 nationalities, you'll work in a collaborative and inclusive environment built on a culture of trust, transparency, and feedback. Join our global team of over 600 Smartlies in reshaping the future of marketing. Learn more at smartly.io/careers and smartly.io/our-leadership-and-culture.

We are currently running fully remote recruitment processes due to the global pandemic. Read more here.

Reasonable accommodation for people with disabilities

Smartly.io is committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our job application procedures and working environment. If you need assistance or have any questions please contact us at accommodations@smartly.io.

Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Smartly.io are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.