Overview

Smartling is seeking a Sales Operations Analyst for a remote, work-from-home position. We are looking for a highly experienced CRM and Email Campaign Specialist with expert-level proficiency in HubSpot and Salesforce. This role is crucial for enhancing the productivity and effectiveness of our B2B technology company's sales and marketing teams. The ideal candidate will possess deep expertise in managing and optimizing CRM systems, particularly HubSpot, and a strong command of Salesforce Object Query Language (SOQL) and HubL for advanced data analytics and system customizations. This role demands a candidate who can seamlessly blend technical CRM expertise with HubSpot operations, ensuring that our sales and marketing efforts are both effective and efficiently executed.

Smartling was founded 14 years ago to make localization and translation seamless. Today, Smartling is profitable and backed by Battery Ventures, a global technology-focused investment firm, supporting company growth and expanding our market share and leadership position. We are the only cloud-based, AI-enabled translation platform that combines a Neural Machine Translation Hub and professional language services empowering teams to collaborate in real-time to create experiences customers love.

You Will

  • Serve as the primary administrator for our HubSpot CRM system, ensuring its optimal configuration, customization, and integration with Salesforce. Utilize extensive knowledge of HubSpot for creating sophisticated modules, workflows, and user experiences
  • Manage and optimize the integration between HubSpot and Salesforce, ensuring smooth data synchronization and leveraging SOQL and HubL to enhance system functionalities and data insights
  • Plan, develop, and execute  email campaigns within HubSpot. Handle all aspects of backend automation with HubSpot, maintaining alignment and maximizing efficiency
  • Champion data integrity and quality across both platforms. Analyze complex sales data using SOQL to identify trends and opportunities for process improvements
  • Produce detailed reports on campaign outcomes and CRM performance metrics regularly. Implement ongoing enhancements based on analytical insights and best practices in A/B testing
  • Provide advanced training and support to team members on effectively utilizing HubSpot and Salesforce. Offer expert guidance during weekly office hours to help optimize sales and marketing operations

You Have

  • Advanced proficiency in HubSpot administration, including extensive experience with custom module development, complex workflow creation, and performance optimization
  • Expert knowledge of Salesforce Object Query Language (SOQL) and HubL for precise data manipulation and reporting
  • A proven ability to manage large-scale email campaigns and a strong understanding of email regulations, best practices, and analytics
  • Demonstrated experience as a HubSpot and Salesforce Administrator, with in-depth knowledge of both platforms
  • Exceptional analytical, problem-solving, and interpersonal skills, capable of leading initiatives and collaborating effectively in a dynamic environment
  • Bachelor’s degree in Business, Marketing, Information Systems, or a related field

Preferred but not required

Experience using Jira, Asana, G Suite, Apollo.io, Regie.ai 

You Are

  • Self-organized. Self-starter and eager to grow
  • Process Oriented. Well-organized, demonstrating attention to detail.
  • Team player. Ability to work effectively and cross-functionally with all levels of management, both internally and externally.
  • Results-focused. Center on professional and personal growth.
  • Enthusiastic. A fun and energetic co-worker.
  • An analytical thinker. “If there is a problem I have a solution” attitude.
  • Strategic. Translates high-level strategies into practical implementation strategies.

 You Will Enjoy

  • Freedom 🏡 - we are remote first
  • Growth  - an opportunity to learn and advance your career
  • Wealth 💰 - we offer a competitive salary and 401(k) + company match
  • Wellness - medical, dental, and vision insurance for you and your family
  • Balance - flexible PTO + 11 holidays; generous parental leave
  • Culture 🤝- an energetic, value-driven, and fun culture and team spirit
  • Bonus - employee referral program and Apple equipment

We are considering candidates based in Eastern and Central time zones at this time.

Smartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.

We use the E-verify platform for work authorization verifications.

*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.

The US national total pay range for this role is $55,000-$75,000, including a variable incentive component. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and my vary from the amounts listed.

 
 

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Smartling’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.
Please complete the reCAPTCHA above.