At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Solutions Engineer, UI

Benefits of this position: 

  • Advocate proven technology that produces measurable customer results and is continually being expanded with innovative, new products. 
  • Work in a collaborative, entrepreneurial environment as a trusted advisor for our direct and indirect/partner sales, marketing, and product teams. 
  • No quotas or cold calling, support technical sales  
  • Provided tools and training to elevate your performance and be an industry and product specialist/subject matter expert. 
  • Exposure to innovative software through webinars, tradeshows, product releases and more as a SmartBear technology thought leader. 
     

About the role 

As a Solutions Engineer you will: 

  • Provide technical advice, serve as a trusted advisor/Solutions Engineer to joint prospects and display the value of our products to partner sales/SEs and their prospects
  • Create technical joint reference architectures for combined solutions, contribute to joint value proposition creation. 
  • Develop and deliver SmartBear product demonstrations, training/enablement webinars, demonstration videos. 
  • Help Partner Sales/SEs qualify a prospect and match our products to the customers’ needs. 
  • Provide technical advice, serve as a trusted advisor to joint prospects and display the value of our products to partner sales/SEs and their prospects.
  • Provide technical insight for the Marketing team and assist in content creation for strategic partners and presenting on webinars with Marketing.
  • Travel to industry events to represent SmartBear and occasionally visit partner sales sites and customer-focused trade shows and summits. (Up to 5% travel)
  • Contribute to responses for functional and technical elements of RFIs/RFPs
  • Convey feature requests and new requirements to the Product Management team
  • Work with the Customer Adoption team to help technical onboarding of key clients
  • Learn new technology quickly and independently
  • Train new Sales team members on values of our partner-based joint solutions and joint value proposition to the end customer/prospects. 

 We are looking for you if you have: 

  • Technical degree or related field 
  • 1+ years of experience presenting and/or working with technical concepts around automated QA testing
  • Experience working with APIs programmatically with Javascript or Python.
  • Capable of working with software resellers/ 3rd party partners
  • Worked directly with customers or internal clients to resolve technical problems and advise on technology solutions/strategy. 
  • Proficient in some, or all of, the following: UI QA Automation tools, Test Management solutions, Automation Frameworks (Selenium) Git, CI/CD processes, Bash / CMD shell scripting, API concepts, PaaS tooling (AWS, Azure, etc), front end frameworks.
  • Ability to travel (approximately 5% of the time) 
  • This role is hybrid out of our Headquarters in Somerville MA, Candidates should be local and within commutable distance to the office. 

Why you should join the SmartBear crew: 

  • You can grow your career at every level.  
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

  

Did you know? 

  • Our main goal at SmartBear is to make our technology-driven world a better place.  
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
  • We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

  

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

 

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