Think Bigger. Build Smarter. Create Great Software.
 
SmartBear helps the world’s most recognized companies develop the world’s best applications. SmartBear has played a role in the ride you ordered, the banking app you use, the item you posted for auction, or that flight you just purchased. SmartBear's award-winning suite of testing software enables organizations to meet frequent release deadlines without sacrificing software quality, all while reducing testing costs. Additionally, our award-winning collaboration software helps development, testing and management teams work together to produce high quality software elevating a business’ ability to communicate and complete objectives more efficiently. 
 

Benefits of this position

  • Advocate proven technology that produces measurable customer results and is continually being expanded with innovative, new products.
  • Work in a collaborative, entrepreneurial environment as a trusted advisor for our internal sales, marketing, and product teams
  • Support technical sales assignments while receiving strong compensation incentives for your valuable technical insights and contributions
  • Provided tools and training to elevate your performance and be an industry and product specialist
  • Exposure to innovative software through webinars, tradeshows, product releases and more as a SmartBear technology thought leader

Responsibilities

  • Provide technical support to the Sales process, qualify prospective customer requirements, and deliver strategically developed product demonstrations that match customer needs
  • Respond and troubleshoot product questions from prospective and current customers to display SmartBear’s technical value ensuring successful customer experiences
  • Collaborate with Marketing to provide insight for the creation and publication of technical content, webinars, and events
  • Participate in industry events and customer sales meetings representing SmartBear as a technical thought leader
  • Solicit and provide feedback from prospective and current customers to facilitate new features and functionality in our current technology
  • Define and design technical roadmaps for enterprise accounts and POCs
  • Stay apprised of current SmartBear and industry technology to contribute to training team members on the differentiating value of our solutions

Qualifications

  • Technical degree or related field
  • 2+ years experience as a Sales Engineer or similar technical role
  • Worked directly with customers or internal clients to resolve technical problems
  • Experience in software development, quality automation, or other software quality related fields
  • Ability to travel (10-20% travel)
  • Previous experience working with creating and testing APIs or test automation (Selenium) would be an advantage
  • Authorized to work in Australia

Nice to Have

  • Proficient in Mandarin 

About SmartBear
At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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