At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.

Purpose of the position

  • The Distribution Sales, Program Manager is responsible for the coordination and management of Key Account and Channel Partner programs including, special pricing agreements, rebates, contracts, and general Channel Partner reporting both internal and external to SMA America. In addition, responsibilities include the coordination and management of Core Service programs for all the Americas including Core Service quoting, Sales presentations and input on marketing materials, creation of outbound Sales programs, representing SMA-America in the BU and working with the BU to ensure Core Service offerings are loaded into Sales Force/SAP Master Data. This position is a key role for SMA Americas as the Channel Business is a significant portion of the revenue generated by SMA-America and Core Service Sales is a key growth area for SMA-America.

Primary duties / responsibilities

  • Organizing and maintaining contract renewal schedules and deliverables (annual rebates) for Distribution Accounts within the Channel Sales business unit.
  • Managing and maintaining pricing programs (including CCAs, CVAs and Powerup+) with Authorized Distributors and Key Accounts, ensure process documentation and system process improvement
  • Tracking and reporting Key Account Distribution Accounts performance relative to contract and rebate obligations.
  • Managing Americas Service Sales demand/lead generation and reporting by region and sub-region, integrating Core Service Sales in standard Sales funnel management tools, processes, and reporting.
  • Managing, maintaining, and distributing AD Price List to internal and external stakeholders.
  • Creates and sends open order reports for Distribution Accounts.
  • Lead and drive monthly meetings and QBRs with key Distribution Accounts (manage meeting action items and meeting minutes). Attends weekly/bi-weekly Channel, Strategic and Regional Sales meetings representing Channel and Core Service.
  • Collect, maintain, and analyze point of sale data at Distribution (deliver actionable reporting to Key Account stake holders). Manage Americas Core Service Sales monthly order and revenue reports by region and sub-region, by Point-of-Sales and After Sale. Tracks Installed Base, Point-of-Sale, After Sale and Core Service Sales opportunities.
  • Support Channel and Core Service quotes and ensure all needed documentation and quote completion turnaround time. Acts as Right Signer on Channel Quotes.
  • Managing deliverables required to complete Key Account/Sales projects on time. Tracks relevant metrics and drives required action items to conclusion.
  • Organizing internal SMA groups to drive towards completion process projects.
  • Organizes plans and directs Key Account/Channel, Core Service quotes, projects, program schedules, and deliverables.
  • Tracks relevant metrics and drive action items based on results – actively monitors and maintains Americas Core Service Sales funnel.
  • Coordinates and collaborates with internal departments and stakeholders to ensure completion of all commitments made relative to quotes, timelines, quality, and the required business metrics
  • Function as an escalation point of contact in the event of customer issues, Channel and Core Service issues and quotes and for Sales.
  • Monitors and tracks project and program deliverables to ensure Channel & Core Service targets are met
  • Responsible for maintaining excellent customer relations with Key Accounts/Distributors.
  • Ensures proper documentation is in place for all programs, working closely with other departments.
  • Manages internal systems and processes to ensure proper project flow execution
  • Other duties as may be required or assigned

Required training (type / duration / field / additional training)

  • A bachelor’s degree in a technical field or business is required.

Required relevant professional experience (type / duration)

  • 5 years of experience in Program Management, Project Management or Sales is required.

Other specialized skills

  • Knowledge of the Solar Industry, Solar Inverters or Core Service or Distribution is preferred.
  • Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.
  • Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.
  • Organized, attention to detail, and a high level of accuracy are required.
  • Demonstrated capability to lead and drive process improvements.
  • Ability to analyze and solve problems effectively.
  • Ability to work independently with minimal supervision.
  • Ability to facilitate effective meetings.
  • Ability to manage multiple projects simultaneously.
  • Ability to collaborate with internal business units, stakeholders, Sales and external Channel and Key Account stakeholders.
  • This position may require periodic domestic and international travel.

The salary range for this position is $82,000 - $108,000 annually.

Our EEO Policy 

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law.

In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.

If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

 

 

 

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