Slice - The Goods:
MARKET OPERATIONS ASSOCIATE - NEW JERSEY: BERGEN AND HUDSON COUNTIES
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WHAT IS SLICE
Pizza is at the heart of our communities. From birthday parties to gameday potlucks, life’s special moments are bettered by the craftsmanship and tradition found behind local pizzerias’ counters. We’re here to make sure these iconic small businesses serve our communities for generations to come by giving them the digital tools and services commonly found at big chains. Can you imagine what a small mom and pop pizza shop could achieve with the resources of Domino’s?
WHAT IS ‘THE GOODS’
The Goods by Slice is an online ordering platform for indie pizzerias, as part of our suite of tech products and services. Through The Goods, indies are able to order supplies on demand, with just a few clicks. This gives indie pizzerias access to high quality and affordable supplies that they can’t find elsewhere.
WHAT YOU’LL DO
As the Market Operations Associate, you will oversee in-market adoption and operations of The Goods. You will engage, win, and retain indie pizzerias onto the platform, execute and manage warehouse and fulfillment operations, deliver perfect experiences for our shops, and ultimately scale The Goods and drive financial performance in the market.
We are looking for a versatile candidate with an entrepreneurial spirit, who can engage customers and build relationships with them, represent Slice to the customer, and play a variety of roles and make decisions in an ambiguous and ever-changing environment.
If you’re a recent graduate interested in taking your first step into a hyper growth business where you can gain exposure to areas such as supply chain, sales and account management - this could be the role you have been looking for!
KEY RESPONSIBILITIES
- Plan, direct, and be accountable for all warehouse and delivery/fulfillment operations, including, deliveries, inventory, equipment, and systems
- Work towards set KPIs in areas such as shop acquisition, shop retention, Cost per Order, Shop Satisfaction
- Develop and implement action plans to stand up market presence, scale it, and optimize financial performance
- Partner with leadership to help design The Goods long-term growth strategy
QUALIFICATIONS
- 0 - 3 years of experience
- Bachelor’s degree or equivalent work experience
- Previous retail, warehouse, logistics, military, or equivalent experience preferred
- Knowledge of financial statements and KPIs or willingness to learn
- Strong communication skills
- Strong problem solving skills
- Customer centricity
- Ability to lead in an ever-changing environment and adapt
- A valid Driver's License
History of Slice:
Slice was born in 2010 and has quietly bootstrapped its way to building a network of more than 11,000 pizzerias nationwide. Ilir Sela, our founder and CEO, started the company as a passion project to help his friends and family in the pizza business, but he quickly saw a massive opportunity to champion these small businesses by bringing their craft to the masses. Ilir has since built an amazing team of operators, marketers, technologists, and investors — all dedicated to making it easier for people to enjoy their favorite local pizza while helping local shops succeed.
Our Pizza Philosophy
Slice is on a journey to be the most valuable pizza brand on the planet. We connect makers and eaters to enrich their lives through the power of specialization and pizza expertise. Backed by generations of knowledge and cutting-edge technology, we give makers the platform and voice to take charge of their industry, expand their coverage, and fill the world with authentic cuisine. When passionate makers turn their craft into their livelihood, we all live happier, fuller lives. People stop accepting the homogenous, mass-produced pies of big chains and robotic trucks because the quality, variety, and authenticity of Slice is both hyper-convenient and known worldwide. We believe pizza isn’t just food. It’s a slice of community, a slice of culture, a slice of life.
We’re growing our family every day — so, if you’ve got a passion for local, authentic pizza and the drive to help share it with the world, we’d love to have you on the team! Check out a few awards we’ve recently won for our workplace and culture: Inc., Crain's, BuiltinNYC
Slice is an Equal Opportunity Employer and is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.