Who We Are
Simpplr delivers exceptional AI-powered employee experiences at scale. It is the only platform that unifies employee engagement, enablement, and self-service to provide every employee with a seamless and personalized experience so they can do their best work from anywhere. Organizations use our forward-looking, adaptable products to deliver personalized experiences that inspire and engage their employees. Wherever people work, Simpplr enables them to flourish.
Trusted by more than 700+ leading brands, including Penske, Snowflake, Moderna, Eurostar, and AAA, our customers are achieving measurable improvements in employee engagement, productivity, and accelerated business performance.
We are proud to share that Simpplr has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Intranet Packaged Solutions with the highest position for Ability to Execute. We believe this recognition reflects our unwavering focus on combining operational excellence with forward-looking innovation.
Simpplr is headquartered in Silicon Valley, CA with offices in the UK, Canada, and India, and is backed by Sapphire Ventures, Norwest Venture Partners, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com.
Job Description: Lead Salesforce/SaaS Test Engineer
Location: Remote, India.
Department: SaaS Business Applications
Who we are
Simpplr is Modern Intranet and EX unified. Our platform unifies employee engagement, enablement, and services, leveraging state-of-the-art AI models to deliver a seamless, cohesive, and personalized employee experience for everyone - wherever and however they work.
Our mission is to transform the work experience for billions of people across the world. Because we believe that when work is good, life is better.™
Trusted by more than 700+ leading brands, including Penske, Splunk, Snowflake, Moderna, Eurostar, and AAA, our customers are achieving measurable improvements in employee engagement, productivity, and accelerated business performance.
Simpplr is headquartered in Silicon Valley, CA with offices in the UK, Canada, and India, and is backed by Sapphire Ventures, Norwest Venture Partners, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com.
The Opportunity
Simpplr is looking for a Salesforce and Saas QA Engineer with a drive and eagerness to contribute to the performance, reliability and ensure quality of our business application and tools. This is a great opportunity to join a team responsible for salesforce CPQ implementation, GainSight, NetSuite and integration projects. You’ll be working in Gurugram or remotely alongside talented and really passionate salesforce administrators, developers, and other business stakeholders who are focused on building a flawless and smooth quote to cash flow. We offer a great working environment and an excellent opportunity to be part of a thriving startup.
Your Job Responsibilities
What you will be doing:
- Develop and execute comprehensive test plans, test cases, and scripts for Salesforce applications.
- Perform functional, regression, system integration, and automated testing.
- Identify, record, document, and track bugs using JIRA.
- Manage and maintain test cycles within JIRA.
- Collaborate with salesforce administrators, developers and UAT resources to ensure quality throughout the software development lifecycle.
- Participate in requirements review sessions and provide feedback from a QA perspective.
- Conduct post-release/post-implementation testing.
- Work with data analysts and validate analytics reports, validate third party SaaS sales application integrations with salesforce, snowflake, GainSight and NetSuite
- Build and run robotic automation testing
Your Skillset
What makes you a great fit for the team:
- Bachelor's degree in CSE/MCA or equivalent work experience.
- Six (6)+ years of QA experience in the salesforce environment especially in CPQ ( Quote to Cash) testing with Subscription business concepts.
- Willing to work 3 to 4 days in USA PST time zone till 11:00 AM PST
- Mastery of software Quality Assurance / Testing methodologies, obtained via university degree or work experience.
- Ability to pick things up very quickly and turn them into action plans.
- Strong knowledge and hands-on experience using SQA tools (Test Rail & JIRA) and (SQL) database querying tools.
- Knowledge in:
- CPQ/Quote To Cash Testing
- Subscriptions model
- New, amendment and auto renewal Quote to Cash process
- Hands-on experience with:
- Salesforce.com
- Agile Scrum (QA lead, scrum master a plus)
- JIRA and Test Rails
- Excel and other data analysis tools
- SOQL and API Testing
- Experience with data analytics reports/dashboards testing by cross checking with source DBs and Snowflake data
- Demonstrated ability to effectively document, track and drive the team toward QA goals and objectives.
- Highly organized and able to maintain detailed documentation on processes, standards, and projects.
- Exceptional time management and prioritization skills, with the ability to effectively multitask.
- Ability to work independently and collaboratively with technical and non-technical staff.
- Strong written and oral communication skills with the ability to clearly communicate and provide QA support to both technical and non-technical audiences.
Simpplr’s Hub-Hybrid-Remote Model:
At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want.
- Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time.
- Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis.
- Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.