Signpost is an AI Marketing platform that gives local businesses the power to effortlessly build and manage customer relationships - a crucial ingredient for success that’s traditionally been beyond their reach. Our technology automatically builds customer profiles and then uses this data to drive new customer conversion and promote loyalty, reviews, and referrals from existing customers. We empower local businesses by delivering measurable results while saving valuable time.


As an IT Support Technician at Signpost Austin, you will be the primary point of contact for all local IT needs. This ranges from supporting software and hardware issues to maintaining our local and cloud networks. This role comes with a great deal of autonomy; the expectation is that you’re a self-motivated professional that’s eager to help others while developing your own technical skills. Specific responsibilities and traits include:



  • You’re a passionate technologist that’s self motivated and loves helping people
  • Assure continuity of the systems for all users while helping with any software/hardware issues that may arise
  • Clear and concise communication with the IT team and local users
  • Bring new ideas to the table that you want to take ownership of
  • Excellent customer support skills & experience
  • Be reliable and on time
  • Stay in touch with the latest developments in IT
  • Be willing and able to understand when work outside of business hours is needed, and execute
  • Meets physical demands of the position including the ability to lift and handle up to 45 pounds of materials, bend, stoop and stretch as required for placement and retrieval of materials or equipment on shelving


  • 2+ years of experience providing network and technology support for a SaaS startup highly desired
  • Technical training, education, or equivalent experience in the field
  • Must be able to execute network and cloud based application administration
  • Must be able to perform Windows and Mac OS imaging, support, and maintenance
  • Excellent time management skills
  • Ability to adapt quickly to the needs of a startup environment
Apply for this Job
* Required
Almost there! Review your information then click 'Submit Application' to apply.

File   X
File   X

Share this job: