At Signifyd, we’re on a mission to revolutionize the ecommerce experience by providing cutting-edge fraud protection solutions that empower businesses to thrive in the digital age. We are seeking a Partner Associate to join our Partnerships team, reporting to the Director of North American Partnerships. You will have primary responsibility for maintaining, developing, and building new relationships with emerging partners in the ecommerce agency and technology space across North America, as well as supporting overall team operations.
You will be at the forefront of our partner engagement efforts, leveraging your expertise to nurture existing relationships and develop new ones. You will achieve success by working closely with the greater Partnerships Team, as well as the Sales, Marketing, Product Marketing, Content Marketing and Event Marketing teams to drive activities and outcomes that support Signifyd’s thriving partner ecosystem.
If you are passionate about creating compelling partnership strategies and driving exceptional outcomes, we would love to hear from you. Join us in shaping the future of ecommerce!
Key Responsibilities
- Develop and expand relationships with influential staff at the world’s best ecommerce agencies and systems integrators, interacting with Signifyd’s emerging partners.
- Use indirect influence to educate agency partners on Signifyd’s value proposition by telling compelling stories about why Signifyd is a solution they should recommend to merchants, leading to an increase in quality referrals from our partners.
- Work with internal teams to create and execute compelling partner campaigns that drive ongoing engagement from our partners
- Coordinate event sponsorship activities and logistics with partners, including in person attendance when needed
- Independently communicate and present Signifyd’s value proposition to small groups of 1-3 external contacts
- Support the greater partnerships team in ongoing relationship maintenance and growth
- Drive operational excellence by maintaining partner onboarding materials and documenting internal processes
- Ensure timely and effective execution to hit revenue targets and objectives
- Partner closely with sales to support deal progression as needed and be highly responsive and collaborative to internal and external requests that help progress deals and partner relationships.
- Adhere to all company policies, procedures, and company values
Required Qualifications
- 1+ year of customer-facing experience, ideally in a B2B setting. Experience in the ecommerce space is highly preferred
- Ability to collaborate with other team members to develop new, effective, ROI-driving partner activities
- Strong relationship building skills; comfortable leading conversations with 1-3 external attendees and participating in presentations to groups of 10+ people virtually
- Willingness to coordinate with sales to assist on lead registration and deal progression
- Strong organizational skills and ability to work independently; good attention to detail and work ethic
- Ability to work effectively with a variety of colleagues across multiple functions and geographies
- Experience with standard CRM, Project Management tools, G Suite (Google Docs/Slides/Sheets) and MS Office (Word, Excel).
- Strong verbal and written communication skills, as well as the ability to work effectively across internal and external organizations
- Bachelor’s degree or equivalent experience
- Ability to travel within the US and Canada up to 25% of time
#LI-Remote
Benefits in our US offices:
- Discretionary Time Off Policy (Unlimited!)
- 401K Match
- Stock Options
- Annual Performance Bonus or Commissions
- Paid Parental Leave (12 weeks)
- On-Demand Therapy for all employees & their dependents
- Dedicated learning budget through Learnerbly
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Short Term and Long Term Disability Insurance
- Life Insurance
- Company Social Events
- Signifyd Swag
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
