We are seeking a highly skilled and experienced Lead Risk Analyst. The ideal candidate will possess expert-level fraud domain knowledge, demonstrate the ability to lead projects, and effectively mentor and coach others in fraud prevention strategies. As a developing leader, you will play a key role in driving fraud mitigation initiatives, collaborating across teams, and influencing company-wide fraud prevention efforts.

Key Responsibilities:

  • Lead and oversee fraud prevention projects, ensuring successful implementation and measurable impact on loss reduction.
  • Act as a trusted fraud expert and advisor, providing guidance on fraud mitigation strategies tailored to various merchant verticals.
  • Collaborate with cross-functional teams to communicate and enforce fraud-related policies and procedures, ensuring company-wide adoption and adherence.
  • Prioritize and manage competing fraud events, working swiftly and independently to remediate issues while anticipating future fraud trends.
  • Develop and enhance systematic loss investigation frameworks to be used across the team.
  • Leverage advanced analytical skills to solve complex fraud-related problems, using data-driven insights and logical reasoning to propose effective solutions.
  • Facilitate clear communication within the team and across departments, identifying communication gaps, and implementing solutions to improve collaboration.
  • Build strong relationships with stakeholders across various functions, ensuring effective teamwork and a positive impact on all projects.
  • Mentor and coach team members in fraud prevention best practices, fostering growth and development within the team.
  • Actively identify areas for operational improvement and drive initiatives to increase efficiency and effectiveness within the fraud prevention function.
  • Uphold and promote the company’s core values, educating others on their importance and ensuring they are integrated into daily operations.

Key Skills and Attributes:

  • Proven leadership capabilities with the ability to delegate tasks, manage projects, and guide others towards successful outcomes.
  • Prior experience in airline/travel/events space desirable
  • Proven/demonstrable experience with database language (e.g., SQL) as well as BI and reporting tools (Looker, Tableau, Splunk, etc.)
  • Strong tactical decision-making skills in fraud prevention, demonstrating the ability to prioritize and resolve issues independently.
  • Advanced analytical thinking and the ability to create structured frameworks for fraud investigations.
  • Exceptional communication and collaboration skills, fostering teamwork and facilitating discussions across the organization.
  • Deep domain knowledge in fraud prevention, transaction lifecycle, and industry best practices.
  • Expert knowledge of fraud prevention tools and procedures, with the ability to train and coach others in their use.
  • Commitment to personal and team growth, actively identifying and implementing development opportunities.

Expected Impact:

  • Drive fraud mitigation initiatives to significantly reduce losses.
  • Establish and communicate effective fraud prevention strategies, anticipating and curbing future fraud risks.
  • Improve team performance and operational efficiency through effective leadership and collaboration.

This role offers an exciting opportunity to lead, mentor, and drive fraud prevention strategies within a dynamic and fast-paced environment. If you are passionate about fighting fraud and have a proven track record in the domain, we encourage you to apply!

#LI-Remote
 
Our UK benefits:
  • Stock Options
  • Annual Performance Bonus or Commissions
  • Pension matched up to 8%
  • ‘Day one’ access to great health, dental and optical insurance scheme 
  • Generous annual leave plus public holidays
  • Cycle to Work Scheme
  • Enhanced maternity and paternity leave (12 weeks full-pay for mums & dads, plus 12 weeks half-pay for mums)
  • Regular paid social events organized by our social committee 
  • Mental wellbeing resources
  • Dedicated learning budget through Learnerbly

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We also want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

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