About The Role

Signifyd is looking for an Associate Sales Operations Analyst on a mission to create repeatable, predictable, and scalable processes. Support the Sales Operations team in building our internal knowledge base, managing communications, and maintaining our tech stack. The ideal candidate is organized, communicative, and analytical. This role will report to the Senior Manager, Sales Operations.

What You'll Do

  • Proactively work with cross-functional teams to document processes within Confluence.
  • Create content and material for sales management and forecasting meetings.
  • Perform detailed investigations into business problems to understand the impact, identify potential causes, and recommend ways to improve.
  • Respond to questions and requests for the Sales Operations team across Jira, Slack, Chatter, and email. Escalate more complex issues to appropriate contact.
  • Assist with change management by managing communication to relevant stakeholders.
  • Support data management efforts with extract, transform, and load processes.
  • Maintain Salesforce through routing leads, updating records, and building reports.

We'd Love For You To Have

  • 1-3 years of experience in sales operations, marketing operations, or business operations roles at high-growth technology companies, working cross-functionally with sales, marketing, partnerships, customer success, finance, and product teams.
  • Ability to conceptualize business processes, clearly illustrate pain points, and recommend changes to the systems that support those processes.
  • Superb project management - ability to organize, manage, and deliver on multiple projects concurrently.
  • Strong verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • High proficiency in Microsoft Excel & Powerpoint (proficiency in Google Suite is a plus).
  • Familiar with sales-related technologies (e.g. Salesforce, Marketo, Salesloft, LinkedIn Sales Navigator, Clari, ZoomInfo, etc.).
  • Experience in building reports/dashboards in Salesforce and other Business Intelligence tools (Looker, Tableau, etc.).

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Signifyd is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive, safe environment for all candidates and employees. Candidate demographic data in the aggregate provides a wealth of information that we can use to assess progress against our diversity and inclusion goals and identify areas we can do better. By answering these demographic questions, you are helping Signifyd become a more inclusive place for all of us to do our best work!

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