IT Desktop Engineer responsibilities
• Installing and configuring software, hardware and networks
• Monitoring system performance and troubleshooting issues
• Ensuring security and efficiency of IT infrastructure
Job brief
We are looking for a System Administrator to maintain, upgrade and
manage our software, hardware and networks.
Resourcefulness is a necessary skill in this role. You should be able to
diagnose and resolve problems quickly. You should also have the patience
to communicate with a variety of interdisciplinary teams and users.
Your goal will be to ensure that our technology infrastructure runs
smoothly and efficiently.
• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT
• Proven experience as a System Administrator, Network
Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch
• Knowledge of system security (e.g. intrusion detection systems) and
data backup/recovery
• Ability to create scripts in Python, Perl or other language
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills

• BSc/Ba in Information Technology, Computer Science or a related
discipline; professional certification (e.g. Microsoft Certified Systems
Administrator (MCSA)) is a plus

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