Job Description:

As an Accounts Director. we are looking for passionate individuals who can maintain and enhance existing client relationship by cross-selling and up-selling our services and creating new ones where possible. The Account Director should  be able to:

  • Develop a good understanding of customer’s needs. Understand their industry, competitors, market pressures and incorporate this thinking into compelling propositions
  • Communicate effectively and build good relationships with decision makers at every level, whereby they trust and value your opinions, seek advice on their business, technology and operations issues
  • Open up new buyers and new avenues of revenue generation within the customer’s organization by mining new contacts and taking up discussions
  • Conduct QBR, understand challenges, ensure CSAT and in partnership with delivery managers and technical teams ensure that there are no hiccups in the relationship.
  • Timely forecast revenue and resource requirement for the customer engagements to ensure seamless customer experience
  • Spearhead pitches and new business development within your portfolio. Write proposals and manage deals to the point of contract agreement
  • Maintain close view of works in progress.

Skills and Qualifications:

  • Positive attitude, quick thinker, and able problem-solver who is also both flexible and resilient. The person should be able to operate independently in high pressure situations.
  • Strong people skills and excellent written and verbal communication in English
  • Prior successful sales/accounts management in enterprise software services, prior experience in Analytics & Big data would be an added advantage
  • Solutions selling experience and delivery experiences
  • A history of consistent over-achievement

Education/Experience:

  • Minimum Bachelor’s degree in a technical / business discipline
  • Minimum of 6+ years of experience B2B Sales and Account Management roles for enterprise customers
  • Experience in technology, consultative selling

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