Job Description:

  • Creation of schedule and monitoring of tasks and duties 
  • Performance evaluation including appraisals, coaching and development
  • Monitor the daily attendance
  • Ensure all orders will be dispatched based on appropriate vehicle type to ensure timely delivery to the Hubs
  • Liaise with appropriate departments when non-conformance, part shipment or delays to dispatch occur
  • Creation of delivery schedule and properly coordinate the needed vehicle type to fleet/mid-mile team
  • Provide reports to Outbound Lead and/or SOC Lead when requested 
  • Produce internal performance reporting in order that throughput, quality and trends can be monitored and assessed
  • KPI Tracker to be updated and do the reporting during Weekly Operations Review
  • Ensure compliance to all Health and Safety legislation / guidelines for self and staff at all times  
  • Carry out internal health and safety audits as and when requested 
  • Ensure Good Housekeeping (GHK)standards are maintained at all times  
  • Carry out investigations into any accidents or near-miss incidents
  • Conducts toolbox meetings to the Outbound Team every start of the shift on operational targets and achievements 
  • Escalate issues to senior management within an appropriate time frame 
  • Provide warehouse management with end of day / shift handover information
  • Evaluate the process and come-up for improvement and give ideas that could help the operations be more efficient



  • Demonstrated people management experience in an operational environment with direct reports responsibility
  • Proven analytical skills and operational management skills
  • Attention to detail in Productivity Management
  • Good Verbal and Written communication skills in Local Language and English
  • Proven ability in leading a team in a result-oriented environment
  • Commitment and ability to adjust and work on non-standard hours for long term
  • Willing to be assigned either in Binan, Laguna, or Paranaque

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