SKAM (Social Key Account Management) Team is BD Seller Management team focused on pushing for the growth of social sellers on Shopee. In Vietnam, where more than 70% of the population are social media users, social platforms – such as Facebook, Instagram an Tiktok – are one of the most popular and effective channels sellers to push their products online. These sellers who have built strong presence on social platforms offer clear opportunities for Shopee to tap on for accelerated growth.
The SKAM team has been set up to harness the power of these social sellers to drive traffic, sales and new buyers to Shopee. 

Job Description:

  • Manage, mentor and track the performance of team members
  • Negotiate and promote co-operations with partners (sellers), ensuring C2C or B2C seller base development of categories of Shopee.
  • Provide market insights from seller's' perspective, including understanding products, sellers, market & competitor dynamics.
  • Advice seller on social trends, promotion proposals to achieve sales targets on social media channel and Shopee platform.
  • Analyze sellers' past campaign performance and reporting on the current campaign’s. Maintain a comprehensive library of appropriate data: Deals Tracker, Sales Data, Traffic, Conversion Rate etc
  • Interact with relevant key stakeholders to resolve & de-bottleneck issues
  • Review and suggest enhancements to improve process wherever possible

Requirements:

  • 3-5 years experience as sales/ or key account management/ business development.
  • Demonstrate strong leadership skill, having experience in leading a group of team members
  • Excellent written, verbal, non-verbal communication skills.
  • Data-driven and analytical skill with Excel
  • Logical thinking and strong problem solving skills.
  • Multiple task and handling ad hoc problem
  • Eagerness to adapt with the dynamic sales environment of e-commerce.

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