Shopee is looking for experienced hispanohablantes to oversee the expansion in America Latina and to be the protagonists of fast-paced growth in its areas
- Monitor real time queues and identify high risk transactions (orders) within the business portfolio. Verified transactions with different modes of payments such as (COD, Credit cards, etc...). Ensure confidentiality of all information collected during investigation
- Identify fraudulent transactions and cancel them from further processing
- Review, investigate and resolve irregular transactions reported by end users
- Brainstorming with team leaders to solve transaction related issues and improve processes, preventing fraud
- Assisting team leader in other tasks assigned
- Preferred background in business administration/ finance/ banking/ accounting or law
- Have knowledge/ experience in payments & banking, transactions & order processing, accounting, risk management
- Analytical thinker and problem-solving conducting detailed data analysis to the payments industry
- Strong experience in the Latam market as well in the Global market
- Good at communication and problem solving
- Work independently and proactively take on new responsibilities where most needed.
- Sensitive to data, good at logical thinking skills and Microsoft Excel.
- Humble and willing to learn every day
- Good verbal and written communications skills in English
- Capacity to draw actionable insights from datasets; knowledge of SQL, Python or equivalent highly preferred
This position is to be based in a Spanish-speaker country in Latin America.
All suitable candidates in the region are welcome to apply, Shopee will consider the candidate's living country as the workplace. Come Make History With Us in the region! Apply now!