Job Description:

  • Identify operational and product weaknesses and help improve or innovate new processes to decrease risks from fraudulent behaviour
  • Investigate and forecast trends on fraudulent practices across a multitude of areas through research and analysis
  • Collaborate with cross-functional teams to evaluate the efficiency of existing tools, processes, and policies related to fraud management
  • Design and implement scalable measures and systems to improve fraud detection and prevention based on data insights
  • Define key performance metrics and build detailed reporting models for effective tracking, reporting, and feedback on measures implemented
  • Develop roadmaps and strategies on fraud management, and communicate with key stakeholders to ensure the alignment of these strategies with business objectives

Requirements:

  • Keen interest in fraud detection and prevention processes in the e-commerce industry
  • Strong investigative intuition and curiosity to understand the “whys” and “how's” of the ways things work
  • Passionate about developing and implementing new strategies to drive improvements
  • Detail-oriented, highly analytical, strong project management skills
  • Capacity to draw actionable insights from datasets; knowledge of SQL, Python or equivalent is a plus
  • Ability to think clearly under pressure and adapt well in a fast-paced environment
  • Good verbal and written communications skills in English

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