Job Description: 

  • Focus on developing logistics carrier strategy to increase capacity 
  • Courier (3PL) performance management, daily operations and capacity management (daily, monthly)
  • Prepare and leads Ops calls, weekly and quarterly business reviews, performance calls, etc. internally and with the 3PL’s
  • Drive and manage strategic and operational projects with the 3PL’s
  • Report on and drive process improvements to increase on-time delivery
  • Run commercial and contract renewal negotiations and to validate and approve transportation variable (cost, SLA, contracts, etc.)
  • Understanding current market conditions and new logistics solutions
  • Support/lead LM tender process
  • System Configuration & Integration with 3PL (UAT, etc.)
  • Contact point for Customer Service, Sellers, etc. for distribution topics
  • Challenge current solution and couriers in order to optimize service and cost
  • Review performance metrics (quality, speed, cost, etc.)



  • Bachelor’s degree in Engineering / Logistics Management / Operation Management
  • 5+ years of relevant work experience in: logistics, transportation, supply chain or last-mile delivery preferably in an operational role
  • Working experience in managing 3PL’s, couriers companies, etc.
  • Capable of handling multiple tasks and work under pressure
  • Quick to respond actions needed for sudden operational concerns
  • Very good with numbers and data analytics
  • Team player, customer focused, capable to adapt to fast environment
  • Spanish (native) and English (written and verbal)

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