- Monitor and urge the shippers to process orders on time as promised.
- Handle customers' requests, complaints relating to transport services
- Propose solutions, orientation to improve working methods and systems faster.
- Collect and analyze data.
- Record and monitor data, ensuring data is updated accurately, fully and promptly, without the occurrence of errors and confusion.
- Analyse of the strengths, development trends of each unit shipped to proactively plan for Shopee.
- Implement the report as required.
- Check the input into the software and ensure accounting data recorded accurately and truthfully.
- Perform other duties relating to the operation of the department.
- Perform other duties as assigned by the line manager


- Holds a Diploma/Bachelor’s degree in any field
- At least 1 year of working experience
- Strong computer skills, especially Excel
- Strong communication skills in Vietnamese and English (verbal and written)
- Critical thinking and problem-solving skills
- Self-starter with strong sense of curiosity
- Good team player with positive attitude and a strong sense of integrity and responsibility
- Previous entrepreneur experience is a plus



- Salary: negotiable, competitively depending on skills and experience
- Meal allowance, snacks and drink, regular training, annual company retreat, bonus on public holiday and special occasion

Recruitment Process:

  • 1st Round:      Screen CV and interview invitation by HR
  • 2nd Round:     Interview with Line Manager
  • 3rd Round:      Interview with Department Manager


Only short list candidate will be contacted after interview. If you don’t hear from us two weeks after the interview, it shall be considered that, we have selected other candidates who better match our requirements for this position. We will retain your details in our database and will contact you should any future opportunities arise. 


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