Responsibilities:

  • Conduct routine inspection to SOC and Hubs of Shopee Express to ensure that standard policy, compliance, workflows, and procedures are in place to support the operation
  • Inspect the operating compliance in SOC and Hubs (based on the SOP) as well as identify improvement opportunities with providing problem identification
  • Assess the SOC and Hubs compliance level against standard assessment checklist
  • Summarize and report key findings from the inspection on regular basis (daily, weekly and monthly) focusing on the bottlenecks to increase productivity and reduce cost

Requirements:

  • Preferably have 1-2 years of experience in Quality Control/Assurance and/or SOP compliance
  • Coming from logistics, supply chain, or e-commerce background is a plus
  • Familiar with logistic KPI, metric, system, and flow
  • Thorough knowledge of methodologies of quality assurance and standards
  • Highly flexible, good teamwork, and able to work under minimal supervision
  • Good communication skills and easy to adapt with new environment
  • Willing to do work mobile to visit SOC or Hubs to conduct audit (shift working hours)

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