Job Description:

  • Responsible for payment partner sourcing and identifying local payment channels for selected market
  • Responsible for fraud investigations and monitoring
  • Assess issues and recommend solutions at both strategic and tactical levels
  • Recommend feasible preventive/corrective measures for process/product improvement, i.e. SOP, data analyses, rules implementation etc.
  • Define key performance metrics and build detailed reporting models for effective tracking, reporting, and feedback on measures implemented
  • Develop roadmaps and strategies on fraud management and communicate with key stakeholders to ensure the alignment of these strategies with business objectives

Requirements:

  • A Bachelor’s Degree from a reputable local or overseas university
  • Minimum of 3-4 years of experience in payment industry or fraud/Compliance
  • Keen interest in fraud detection and prevention processes in the e-commerce industry
  • Ability to think clearly under pressure and adapt well in a fast-paced environment
  • Strong investigative intuition and curiosity to understand the “why’s” and “how's” of the ways things work
  • Detail-oriented, highly analytical, and good logical thinking, proficient in Excel
  • Capacity to draw actionable insights from datasets; knowledge of SQL, Python or equivalent is a plus
  • Passionate about developing and implementing new strategies to drive improvements
  • Excellent communication and interpersonal skills to engage with cross-functional teams and various stakeholders

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