Job Description:

  • Responsible for reviewing, developing and measuring key metrics for warehouse operations
  • Design processes and develop initiatives to steer the warehouse operations to the agreed SLAs and KPIs set regionally
  • Monitor warehouse space and resource utilization and track against commercial growth target and space needs to prevent overstocking and running out-of-stock (OOS)
  • Lead initiatives to enable local warehouse operations team to scale more productively and streamlining local processes to achieve operational excellence while balancing cost
  • Keep track of level of stock, QA/QC, delivery times, transport costs and efficiency
  • Develop and review the requirements and standards for procurement, packaging and last mile delivery
  • Oversee strategic partnership management (in-house and outsource) with warehouse and logistic partners in the region
  • Work closely with cross-functional teams to influence and assist senior management team to make strategic business decisions (e.g. warehouse capacity expansion plan) through detailed problem and data analysis


  • 8+ years of professional experience related to warehouse management, logistics, transport or supply chain industry including 3PL supplier management and operations management preferred
  • Bachelor/Master degree in Supply Chain, Operations Management, Business Management, Engineering preferred
  • Specific knowledge or experience with cross country product safety/standards regulations and import regulations will be a plus
  • Strategic thinking with the ability to identify emerging issues and problem-solving skills to deliver alternative workable solutions based on business needs under resource constraints
  • Strong business and commercial acumen with experience in managing a P&L
  • Strong communication and relationship building skills with the ability to influence and deliver through others
  • Analytical, data-driven and detail oriented
  • Language capability – Bilingual in English and Mandarin (both verbal and written) for effective communication with clients/stakeholders in China and SEA.

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