The Identity Verification group strives to build fully fledged digital identity verification solutions by combining cutting-edge AI technologies and engineering excellence. We closely work with various products within Shopee and SeaMoney to develop intelligent, secure and fully compliant customer onboarding and authentication processes with smooth user experience.

Job Description:

  • Responsible for designing and developing identity verification products at a regional scale
  • Responsible for designing and developing platforms and tools that facilitate the management of the complete lifecycle of identity verification products, ranging from data collection, labelling, performance monitoring, and (online) model optimisation
  • Develop product roadmap aligning the vision with senior leadership and key business and engineering stakeholders to set strategy and define the product
  • Identify and analyze feature requests to determine business value and priority, develop business cases, test/implement solutions
  • Recognize and adopt best practices for building a scalable identity verification solution
  • Keep pace with the latest advances and innovations in the industry and contribute ideas to continuous improvement and iteration of identity verification product
  • Together with data operation team, interact with key stakeholders to define the metrics, measurements and tools to quantify business goals
  • Build mechanisms for effective tracking, reporting, and feedback on identity verification roadmap with leadership and stakeholders


  • Bachelor’s Degree in a technical field
  • 2+ years of experience in e-commerce, technology or digital sector including 2+ years of product management experience
  • Demonstrable experience in identity verification solution providers or retail finance industry with eKYC process
  • Experience of leading cross-functional teams to deliver large products and projects on tight deadlines
  • Experience of conceptualizing, developing and launching systems and tools that directly impact customer experience
  • Familiarity with working in a big-data environment interacting directly with data science and/or engineers responsible for modelling or machine learning is a plus
  • Strong analytical mindset with proficiency in SQL is a plus
  • Familiarity with mobile security product and technologies is a plus

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