Job Description:

- Train and motivate L2 Dispute agents as they answer questions, handle complaints, and provide support for Customers

- Monitor L2 Dispute agent's progress, and coaching them to cultivate the knowledge and skills to provide excellent service to Customers



- Min. Diploma degree (D3) from reputable university

- Min. 1 year experience as Customer Service Team Leader

- Strong communication skills 

- Strong logical thinking and problem-solving skills

- Good leadership skills, team player, and positive attitude

- Driven and motivated (eager to learn)

- Available join as soon as possible



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