Job Description:

  • Analyzes and determines the risks to make sound decisions for feature development and improvements
  • Escalates system issues efficiently and documents incident reports to provide root-cause analyses
  • Explores potential risks for current operations and new projects and recommend key actions to mitigate them
  • Coordinates with local and regional stakeholders about incidents and resolutions
  • Prepare feature deployment plans to mitigate risks in day-to-day operations
  • Oversee day-to-day system configurations and processes to maintain quality control and consistent implementation

 

Job Requirements:

  • At least a Bachelor’s Degree in Computer Science, Industrial Engineering, Management Information Systems, or equivalent
  • Sharp and tenacious troubleshooting skills, a great problem solver with the ability to take system problems and structure an action plan.
  • Process strong analytical skills, with excellent problem-solving abilities
  • Outstanding critical-thinking and interpersonal skills
  • Strong communication skills in English and Filipino
  • Capable of handling multiple tasks and work under pressure
  • Proven ability to work in a fast-paced environment
  • Highly meticulous and detail-oriented

 

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