Job Description

  • In charge of topline plans, goal-setting, and overall strategies of their Marketing Insights sub-team
  • Leads, manages, and inspires all Marketing Insights sub-team members to perform well following the Shopee standard and values at all times
  • Takes command responsibility for the performance and development of all Marketing Insights sub-team members, and the achievement of all team KPIs and targets
  • Prepares reports on business performance, including but not limited to postmortem analyses on initiatives and day-to-day performance tracking
  • Takes an active role in data analysis and interpretation, ensuring a high level of accuracy, timeliness, and usefulness of the data presented
  • Provides recommendations based on actionable, data-driven insights with the clear objective of improving business performance
  • Conducts routine audits of data storage systems and databases, conducting many tests and analyzing the results before devising new solutions or finding ways to enhance data management solutions
  • Drives continual optimization of the sub-team
  • Collaborates and coordinates with Regional & Local Business Intelligence, and Onsite Campaigns


  • Bachelor’s degree graduate. Consumer insighting / qualitative research background will be a bonus
  • At least 4 years of work experience in a marketing-related industry, with experience in data analytics, report creation, and presentation to stakeholders. People management experience is preferred
  • Adept at simultaneous macro and micro management
  • Excellent communication skills and command of the English language (written and spoken)
  • Strong grasp on numbers, and highly proficient in Excel
  • Works swiftly, able to pivot quickly with changes in management direction, and manage sub-team deadlines with or without supervision
  • Displays ownership over one’s work, successes, and mistakes
  • Accountable and responsible for all deliverables
  • Honest, transparent, and has integrity in all aspects of work
  • Emotionally intelligent and with good interpersonal skills
  • Able to be creative operationally and strategically
  • Able to follow directives to the letter and also think for themselves

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