At Shopee, we develop state-of-the-art technologies to satisfy the needs of millions of customers every day. Utilizing AI technologies, we are building customer service chatbots to automatically answer our customers’ questions and pain-points. Being the first contact point for customer care, chatbots become an essential part of every customers' e-commerce experience which Shopee takes very seriously. Therefore, we are seeking to expand our team in order to build next generation state-of-the-art products.

As a Frontend Developer, candidates would have first hand experiences building chatbot product matrices, including the chatbot’s frontend and operational platforms that allow AI trainers to quickly optimize their performance.

Job Description:

  • Designing and implementing chatbots and its optimisation platforms which are used by millions of Shopee customers and internal chatbot operations
  • Communicating with product managers and designers and taking responsibility for the development and testing of products
  • Understanding the design and product requirements, whilst being familiar with the architecture and implementing solutions to highly complex and flexible features
  • Maintaining and improving our high-quality in-house JavaScript libraries and toolsets ( Example: A complete React UI framework following our design guidelines)
  • Participating in rigorous and candid code reviews with peers
  • Participating in regular internal technology sharings and other regional tech events


  • Bachelor's or a higher degree in Computer Sciences or related fields
  • More than 2 years of relevant experience
  • Strong knowledge in frontend design fundamentals (HTML / CSS / JS )
  • Well versed in various browser technologies
  • Hands-on experiences and knowledge in React JS (preferred) or Vue framework and experience building web-based applications or mobile apps in commercial environments
  • Experience in writing type-safe code with Flow or TypeScript (preferred)
  • Passionate about coding and programming, innovation, and solving challenging problems

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