- Consolidate system problems/suggestions and raise to Regional to optimize features and app performance.
- Implement data analysis to quantify the business impact.
- Oversee the process of issue escalation and prioritizes issue resolution.
- Contribute to team planning and formulation of procedures.
- 3 years of working experience, with the team leading and coordinating experience.
- Ability to communicate appropriately to relevant stakeholder.
- Ability to speak and write in English fluently.
- Capability of conducting the data analysis.
- Knowledge of Payment & Finance (Plus)