Job Description:
- Build and maintain positive experiences on all touch points by ensuring high levels of responsiveness and timely engagement
- Monitor online conversations and participate in them to build brand visibility
- Locate and engage advocates within the communities to foster dialogue
- Establish social listening and engagement analytics to generate insights and recommend strategies to achieve objectives
Requirements:
- Thai nationality only
- Bachelor degree in Mass Communication / Public Relation / Marketing / Journalism or relevant fields
- 1-3 years of experience in Customer Service and social media marketing is preferred
- Service mind and good team work
- Able to work in shift
- Strong communication skill both in English and Thai
- Willing to learn and keen to work in a dynamics environment