Job Description:

  • Creating, modifying and/or enhancing existing reports and providing other types of data files as needed.
  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
  • Acquire data from primary or secondary data sources and maintain databases/data systems
  • Work with management to prioritize business and information needs
  • Maintaining, updating and publishing daily/weekly/monthly WFM-related reports, and other reports as requested
  • Provide analysis and recommendations to improve staffing levels and efficiency
  • Perform trend analysis and make recommendations if applicable.
  • Perform random audit on partner sites contacts
  • Take on ad-hoc projects/assignments


  • 2 years of experience as data real time monitoring analyst
  • Having excellent communication skill in English
  • Being able to work independently
  • Being flexible and adaptable
  • Ability to multitask, prioritize and manage time effectively
  • Demonstrate teamwork all the time

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